Motivated professional with 40 years of FAA experience. Skilled at building strong working relationships with fellow staff, supervisors and aviation community members. Detail oriented facilitator with proven success in collaborating with cross-functional and virtual teams to implement best practices and achieve shared goals. Experienced in working across all phases of project requirements to meet the stakeholders' strategic plan.
Customer service focus
Problem solving strength
Friendly and outgoing
Managing multiple priorities
Federal Aviation AdministrationSan Diego, CATechnical Operations Manager02/2003 to 10/201613 years of second level management experience. Managed the day-to-day tactical and long-term strategic activities within the Southern California TRACON group of 103 employees. Established and maintained effective communications with Air Traffic and Technical Operations aviation partners. Coached and mentored nine subordinate front line managers by offering constructive feedback and investing in their long-term career growth.
Federal Aviation AdministrationMultiple Locations, CASupervisory Electronics Technician09/1991 to 02/2003Held three separate front line manager positions during this period managing from 10 to 20 employees in each position. Managed the day-to-day tactical activities within the unit. Established collaborative working relationships with employees, unions, peer managers, and Air Traffic partners to maintain the FAA National Airspace System. Recruited and met with prospective employees to discuss their experience and goals to meet the staffing needs of the organization.
Federal Aviation AdministrationMultiple Locations, CAElectronics Technician09/1976 to 09/1991Entered the FAA as a Clerk Stenographer. Selected as an intern for the Electronics Technician Qualification Program in 1979. Completed training and advanced to journey level technician working on Communications, Radar, and Navigational Aids systems within the FAA National Airspace System.
Soft Source, Inc.San Diego, CAIndependent Contractor07/2017 to 12/2017
Facilitated simulation exercises with Technical Operations Leadership Development Program participants in the day of a life of an SSC Manager within the FAA. The simulations were performed September 11-15 in Chicago, IL.
Education and Training
Electronics TechnologyLong Beach City College, Santa Ana College, Orange Coast College, Multiple Locations, CA
Activities and Honors
Member of the Federal Aviation Administration Manager's Association
Lead for the Developing Leaders Workgroup - Recommended and gained approval to launch the Technical Operations Leadership Development Program
Lead for the District Refinement Team effort - Reducing districts from 38 to 24 for the Technical Operations Organization
Retired with the FAA on October 1, 2016, with over 40 years of Federal Service
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Companies Worked For:
Federal Aviation Administration
Soft Source, Inc.
Long Beach City College, Santa Ana College, Orange Coast College
Job Titles Held:
Technical Operations Manager
Supervisory Electronics Technician
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