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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Technical Sales Engineer with 20+ years of success in supporting chemical, pharmaceutical, municipal and oil & gas industry with focus in pre-sale engineering and design. Possess deep technical acumen along with excellent communication and negotiation skills to close deals and drive sales achievements. Known for ability to support customers as technical advocate throughout entire sales process.

Skills
  • Project management
  • Decision Making/Problem Solving
  • Analytical problem solver
  • Solution selling
  • Review of contracts
  • Direct sales
  • Contract Review and Recommendations
  • Project Estimation and Bidding
  • Technical consulting and support
  • Microsoft Office
  • Pre-sales support
  • Relationship development
  • MS Office
  • Needs analysis
  • Problem resolution
  • Process improvement
Work History
04/2006 to 06/2020 Technical Inside Sales Manager Two95 International Inc. | Coraopolis, PA,
  • Presented process solutions to diverse audiences, applying consultative sales techniques to secure new contracts. Won projects nationally and internationally in range of $500k to $20M.
  • Attained sales goals increases of (30%) annually in first eight years of employment with implementation of diverse sales tools, recruitment and strategies.
  • Introduced and managed custom engineered solutions boosting revenue by $3M annually.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers. On time quotation and delivery cycle improved to (3 - 8)% annually.
  • Prepared pricing, discount and commission strategies for current customers, representatives and distributors to enhance sales and increase profitability. Aftermarket profit increased to +45% and OEM to +18% over target.
  • Liaised with customers, management and sales team to better understand customer process needs and recommend best suitable commercial and engineered solutions. Managed projects from RFQ to delivery with improved avg 6% hit ratio.
  • Led solution selling and technical strategy initiatives to maximize sales of fluid systems products division. Secured largest project in company history $20M
  • Owned all aspects of sales team planning, hiring, development, and account management exceeding $60M in sales for Americas territory.
  • Monitored sales team performance, analyzed sales data weekly and quarterly and reported information to sales directors.
  • Managed and trained six internal sales engineers directly and over fifty sales engineers indirectly (Americas) by coaching on effective sales techniques, product knowledge and monitoring performance.
  • Collaborated with internal, external teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Reduced costs by 28% through suppliers price negotiations/agreements and inventory control.
03/2002 to 07/2005 Product Manager Curbell Inc | Denver, CO,
  • Managed several new products from inception to market launch.
  • Conceptualized and deployed enhanced product features in sealing material, mixing technologies, thermal efficiency service restoration and optimized implementation for use in marketing strategies generating 5M+ in sales.
  • Collaborated with sales, service, marketing and support teams to launch on time products and service within budget and profit targets.
  • Liaised with clients to develop deep understanding of process and business current requirement needs.
  • Boosted customer base penetration 23% by devising creative promotional approaches, contracts and process improvement plans.
  • Defined and analyzed metrics to measure product performance. Launched combined sales and service teams work structure to convey and boost process technological advancements and improvements generating 2M+ in sales.
  • Spearheaded collaborative efforts between GE Water Technology and Pfaudler service department to bring new service to market. Optitherm service generated (3 - 5)M in sales
  • Managed benchmarks testing, analytical instruments product demonstrations and testimonials for performance evaluation.
11/1997 to 03/2002 Customer Service Manager Synnex Corporation | Romeoville, IL,
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit. Exceeded profit target (18 - 32)% annually
  • Devised SWOT analysis to create and execute business plan supporting achievement of established budget.
  • Negotiated and closed long-term agreements with new clients generating $2M+ in new contracts.
  • Compiled product, market and customer data to forecast accurate sales and profit projections.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Managed after-market team of 13 sales representatives including 04 engineers in product development, design and sales activities with budget of $30M
  • Represented company and promoted products at conferences and trade shows.
11/1994 to 03/2002 Technical Sales Engineer Pfaudler, Inc. | City, STATE,
  • Contributes to sales engineering effectiveness by identifying new opportunities and recommending engineered solutions. Sold first Nutsche filter system worth $1M+
  • Prepared cost estimates by studying customer documents and consulting with process managers. Won first glass-lined packed column system $500K
  • Provided technical troubleshooting and problem solving for clients with installed reactor engineered systems issues.
  • Delivered technical sales presentations to prospects and presented benefits and value added products.
  • Attended trade shows and seminars to promote products and learn about industry developments.
  • Managed company instrumentation product with Johnson Yokogawa supporting Reiner pH probe sales of $1M.
Education
Expected in Bachelor of Science | Chemical Engineering SUNY At Buffalo, Buffalo, NY GPA:

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Resume Overview

School Attended

  • SUNY At Buffalo

Job Titles Held:

  • Technical Inside Sales Manager
  • Product Manager
  • Customer Service Manager
  • Technical Sales Engineer

Degrees

  • Bachelor of Science

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