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Technical Assistance Representative Resume Example

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TECHNICAL ASSISTANCE REPRESENTATIVE
Summary
High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges.
Experience
Technical Assistance Representative07/2016 to CurrentCompany Name
  • An independent duty position to embark aboard US Navy Ships/deploy with US Marines and act as the Unit/Ship/Shore station Supply Officer's principal advisor for Packaging, Handling, Storage, & Transportation (PHS&T,) electronic Repairable Management System operations and reverse logistics Supply Chain knowledge and procedures related thereto.
  • Provide coaching, mentoring, and education in PHS&T and supply retrograde procedures to the USN/USMC Supply section (Naval and Marine Aviation, Maritime and Ground Marine) to include all material condition codes of Depot Level Repairable (DLR) and Secondary Repairables (SECREPS), asset processing, packaging and protection support and assistance, process improvement, documentation, and operational reporting.
  • Individuals will independently determine the PHS&T discrepancies and inefficiencies and identify necessary remediation requirements.
  • Develop and implement necessary POAMs to correct/improve current activity practices recommending improvements to the Military chain of command.
  • Provide expert advice in the areas of PHS&T techniques, resource support, facilities layout, and utilization, packaging materials and equipment, handling including container utilization, storage, transportation, and retrograde system infrastructure.
  • Monitor and analyze assigned unit/ship/shore station's eRMS database and supply posture to ensure 100% carcass accountability, minimize additional damage to repairables during transit, and provide for efficient and accurate In-Transit-Visibility (ITV)/proof of delivery.
  • Document program activities, establish logistics guidance, conduct supportability analyses, establish support concepts, and provide the continued planning necessary to ensure effective and economical support for the program.
Senior Enlisted Leader05/2013 to 04/2016Company NameState
  • Set the tone for the command through active involvement in the professional and personal development of personnel.
  • Demonstrated institutional and technical expertise and held middle manage leaders to the highest possible standards on professional excellence.
  • Provided leadership to personnel and assisted in the growth and development of executive level leaders.
  • Advised CEO on formulation and implementation of changes in policy affecting the enlisted force.
Senior Enlisted Leader03/2011 to 04/2013Company NameCity, State
  • Actively taught, upheld and enforced standards in the work place.
  • Provided sound guidance to middle management and advice to company leaders.
  • Inspired and motivated middle management to embrace and teach mission accomplishment.
  • Led a team of professional management of 1000 US Navy drilling reservist which resulted in the highly successful mobilization of personnel to fight the war on terrorism.
Senior AssessorCompany NameState
  • Advised CEO in all matters pertaining to welfare, health, job satisfaction, morale, utilization, and training of personnel in order to promote traditional standards of good order and discipline.
  • Ensured basic and traditional communication practices through general training and work meetings were executed within the work place.
  • Managed a team of 300 personnel, cultivating team work and job accomplishment to achieve maximum war fighting efforts.
  • Streamlined and improved customer service strategies to ensure greatest job satisfaction.
  • As , conducted 45 Assessments and 40 Assist visits providing expert guidance and added professionalism to Senior Executive Leaders, 65 Logistic personnel, and HR programs.
  • Managed storeroom material control ensuring restocking was performed on a daily basis in conformance with reorder review procedures.
  • Managed all demand based and Selected Item Managed items ensuring proper high limits, low limits, safety limits, and reorder points were correct in accordance with current directives.
  • Worked the Material Outstanding File making sure that all requisitions status was current and parts with over aged shipping status received prompt attention.
Education
BACHELOR OF SCIENCE: BUSINESS ADMINISTRATION2010Columbia CollegeCity, State, USACommand Master Chief BUSINESS ADMINISTRATION
Interests
Senior Enlisted Academy, Newport, RI, USA
Skills
basic, coaching, Customer relations, customer service, database, delivery, Detail-oriented, documentation, HR, layout, leadership, logistics, materials, meetings, mentoring, Natural, Navy, Naval, Packaging, personnel, process improvement, Relationship building, reporting, safety, shipping, sound, Supply Chain knowledge, team work, time management, Transportation, Troubleshooting
Additional Information
  • LEADERSHIP 2006 Senior Enlisted Academy, Newport, RI, USA
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Resume Overview

School Attended

  • Columbia College

Job Titles Held:

  • Technical Assistance Representative
  • Senior Enlisted Leader
  • Senior Assessor

Degrees

  • BACHELOR OF SCIENCE : BUSINESS ADMINISTRATION 2010

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