team supervisor resume example with 8+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Talented Provisional Social Worker and Team Leader experienced and dedicated to enhancing client success and employee satisfaction. Professional and friendly with proven commitment to employee training. Hardworking and fun-loving team player bringing necessary experience, knowledge, and positive attitude to tackle any operational demand. Creates dynamic and positive workplace culture to align with organizational mission and values.

  • Trauma Informed Practice
  • Effective Working Relationships
  • Leadership
  • Complex Problem-Solving
  • Conflict Resolution
  • Verbal and Written Communication
  • Confidential Records Management
  • De-escalation and Crisis Management
  • Teamwork and Collaboration
  • Giving Constructive Feedback
  • Leading Team Meetings
  • Coaching and Mentoring
  • Collaborative Environments
  • Orientation and Onboarding
  • Time Management
  • Interpersonal Skills
  • Creative Solutions
Work History
01/2016 to Current Team Supervisor Cummins | Orlando, FL,
  • Attend weekly clinical case meetings to consult, review and construct individualized client treatment plans
  • Help clients develop new coping techniques to increase distress tolerance.
  • Develop and implement therapeutic programs to support children's mental health and well-being.
  • Relay clinical client information and intervention strategies to team of youth care workers.
  • Build solid and trusting rapport with children and families, fostering trust and communication by a commitment to follow-through and honesty.
  • Intervene in crisis situations and counsel children experiencing traumatic and disruptive incidents.
  • Collaborate with client community supports including therapists, doctors, psychiatrists, legal representatives, and school counselors to maintain comprehensive and integrated approach to client services.
  • Implement research-based interventions and strategies to support positive behavior and social-emotional development.
  • Complete comprehensive assessments of clients within the program's therapeutic milieu to identify needs and develop treatment plans.
  • Partner with the program psychologist and clinical director to facilitate discussions related to client, family, and/or program concerns.
  • Communicate policy updates and company information through team meetings, huddles and one-on-one supervisions.
  • Document coaching and supervisions, corrective actions and performance improvement plans to help staff meet key performance indicators.
  • Manage performance reviews for 12 employees, analyzing individual employee achievements and opportunities for continued growth.
  • Assist in recruitment and onboarding of new team members.
  • Leading contributions to social and staff wellness committees and participation in large agency events and fundraisers.
  • Promote high standards through personal example to help each member understand expected behaviors and standards.
  • Manage leave requests and absences and arranged covers to facilitate smooth flow of operations.
04/2023 to 06/2023 Practicum Student Geo Group Inc. | Joplin, MO,
  • Formulated intake, safety assessment, and care plan documentation for the agency; applying strong critical thinking and leadership skills to enhance agency structure.
  • Worked in team environment to assist clients experiencing acute safety and stability concerns including housing, food, and medical needs.
  • Built solid and trusting rapport with 2SLGBTQIA+ client population, fostering trust and communication to meet client needs.
  • Enforced rules and managed behavior through developmentally appropriate and trauma informed interventions.
  • Provided emotional support and guidance to clients during difficult times.
  • Encouraged clients to develop healthy social and emotional skills.
  • Mentored other students to support collaborative learning and further promote educational unit objectives.

09/2012 to 02/2014 Youth Care Worker Alta Care Resources | City, STATE,
  • Demonstrated excellent case management and dedication to clients.
  • Completed clear and concise documentation of youth behavior and actions.
  • Aided with crisis prevention and intervention by implementing positive reinforcement, redirecting negative behaviors, and offering peer counseling.
  • Supported individuals dealing with symptoms of trauma including mental health and emotional issues.
  • Listened to clients' concerns and provided encouragement and support.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Facilitated and participated in meetings with family members to help create support system for clients.
  • Created safe and supportive environment for clients to discuss issues.
  • Collaborated effectively with team, caseworkers, and all other partners involved in client's case plans.
Expected in to to Diploma | Social Work Northern Lakes College, Peace River, AB, GPA:
Expected in to to Diploma | Social Work Norquest College, Edmonton, AB, GPA:
Expected in 06/2023 to to Diploma | Social Work Northern Lakes College, Edmonton, AB, GPA:

Social Work Diploma Completion

  • Therapeutic Crisis Intervention Trained Facilitator

Providing agency staff members with a crisis prevention and intervention model; assisting the organization in preventing crises from occurring and de-escalating potential crises.

  • Prevent It! Trained Facilitator

Facilitating an evidence-based educational workshop empowering adults to take action and help prevent and respond to child sexual abuse.

  • First Aid/CPR
  • Indigenous Truth and Reconciliation Training
  • Brain Story Certificate
  • Suicide Prevention Training
  • Gender and Diversity Training

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Resume Overview

School Attended

  • Northern Lakes College
  • Norquest College
  • Northern Lakes College

Job Titles Held:

  • Team Supervisor
  • Practicum Student
  • Youth Care Worker


  • Diploma
  • Diploma
  • Diploma

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