Organized, independent worker with strong time management skills. Trained in customer service with knowledge of food, wine, and spirits. Friendly and courteous server seeking for a position in an upscale restaurant setting. Detail-oriented and able to learn new tasks quickly and effectively.
Awarded "Top Sales" in September 2013 by having the highest sales in the restaurant and up-selling menu items.
Promoted to "Server Trainer" by setting a good example of the serving position.
Chosen as a "Closer" due to my consistency while closing the restaurant.
Provided prompt, efficient, friendly, and quality service at all times. Effectively handled customer complaints and special requests. Maintained stock levels to prevent shortages of critical items. Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws. Accurately balanced cash register at all times. Greeted all customers, recorded correct orders and performed cashiering duties. Opened and closed stores accurately when needed.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Appropriately suggested additional items to customers to increase restaurant sales. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Regularly checked on guests to ensure satisfaction with each food course and beverages. Delivered exceptional, friendly and fast service to parties from 2 guests - 30+ guests. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Managed closing duties and opening duties.
Attended Sacramento State September 2012-June 2012
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