Focus in guest service and care. Experienced in communicating and understanding a guests requests as well as controlling the maintenance of large areas efficiently.
Recognized by peers and management for going above and beyond normal job functions. On the Dean's list and eligible for Honors Society.
Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Communicated clearly and positively with co-workers and management.Packaged menu items into bags or trays and placed drink orders into carriers. Mastered Point of Sale (POS) computer system for automated order taking.
Worked well with teammates and openly invited coaching from the management team. Cleaned food preparation areas, cooking surfaces, and utensils. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
Coursework in Business Communications
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