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Team Member Resume Example

Resume Score: 80%

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CS
TEAM MEMBER
Professional Summary

Proactive Team Member with 4 years of experience. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about my job's equipment use and repairs. Dedicated manufacturing team member skilled in team-based settings and experienced in fast paced and customer satisfactory positions. Stepped into any role and producing consistent, high-quality work.

Skills
  • Fluent in English
  • Proficient in computer engineering
  • Account management
  • Physically fit
  • Training and mentoring
  • Complaint resolution
  • Cash Handling
  • Sales expertise
  • Operations monitoring
  • Packing and shipping proficiency
  • Troubleshooting skills
  • Technical support
  • Cross-functional team collaboration
  • Inbound and outbound calling
  • Customer service
  • Stock management
Work History
03/2020 to CurrentTeam MemberHome Depot | Cleveland Heights, OH
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Efficiently processed new orders, completing daily transactions with remarkable accuracy.
  • Educated customers on promotions to enhance sales.
  • Worked closely with people to solve problems and handle customer concerns.
  • Managed customer relations and customer service through daily communication and interaction.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Actively supported all jobs by quickly responding to questions via phone and email and finding appropriate solutions and issues.
  • Energized and motivated in performing sales floor activities including merchandising and selling.
  • Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Greeted customers entering store and promoted sales or special programs.
02/2020 to 05/2020Team MemberJoann Fabrics | Mayfield Heights , OH
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Tracked stock using company inventory management software.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Took on customer service duties as needed, contributing with teams to achieve top ratings in satisfaction surveys.
  • Maintained effective team member communication.
05/2019 to 02/2020Team MemberChipotle | Beachwood, OH
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Assisted customers by answering questions and fulfilling requests.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
  • Maintained composure and work quality while under stress.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Measured, mixed and cooked ingredients properly in alignment with nutritional restrictions.
05/2018 to 01/2019Team MemberSubway | South Euclid, Ohio
  • Counted cash in register drawer at beginning and end of shift.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register for cash, check and credit card transactions with 100% accuracy.
  • Educated customers on promotions to enhance sales.
Education
Expected in 11/2020Associate of Arts | Art TherapyCuyahoga Community College, Cleveland, OH
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Home Depot
  • Joann Fabrics
  • Chipotle
  • Subway

School Attended

  • Cuyahoga Community College

Job Titles Held:

  • Team Member

Degrees

  • Expected in 11/2020 Associate of Arts | Art Therapy

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