Hardworking Jack In The Box team member focused on producing quality food and providing excellent customer service. I was in management training when I left for college.
Recognized by peers and management for going above and beyond normal job functions. I received many guest feedback reports giving me 10 out of 10 for customer service.
Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. I resolved guest complaints promptly and professionally. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. I worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed.
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