Team Member Customer Service resume example with 4+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Career Overview

Highly enthusiastic customer service professional with three years client interface experience. Also very motivated to maintaining customer satisfaction and contributing to the overall companies success. I have always had a passion for helping people and strive to give them a 100% of the best service possible. I believe being a customer service professional is always about the customer first and how we can make their experience the best ever possible.

Core Strengths
  • Good listener
  • Attentive to detail
  • Strong organizational skills
  • Self Motivating
  • Sharp problem solver
  • Courteous demeanor
  • Top sales performer
  • Customer service expert
  • Adaptive team player
  • Energetic work attitude
  • Effective under pressure
  • Can operate independently and on a team.
Educational Background
Randleman High School Randleman, NC Expected in 2009 High School Diploma : - GPA :

Customer Service At&t

  • Researched, calmed and rapidly resolved client conflicts dealing with wireless carrier issues.

Sales. Jimmy Johns, Dominos, At&t

  • Consistently generated additional revenue through skilled sales techniques.

Customer Interface. Jimmy Johns, Dominos, At&t

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking. Dominoes, Jimmy Johns

  • Cashiered with two cash registers at once in tandem to maximize customer flow.

Work Experience
Unitedhealth Group Inc. - Team Member/ Customer service
Buffalo, NY, 02/2012 - 03/2013

Assisted customers with necessary complaints and questions about the listed products.

Prevented store losses using awareness, attention to detail and integrity.

Worked as a team member performing cashier duties, product assistance and cleaning.

Sykes Enterprises Incorporated - Delivery Driver
TX, State, 04/2011 - 09/2012

Trained new employees.

Worked as a team member performing cashier duties, product assistance and cleaning, as well as deliveries.

AT&T Wireless - Customer Service and Sales Specialist
City, STATE, 02/2009 - 05/2011

Answering calls throughout the day.

Also assisted in making sales with potential qualified customers.

Ranked as most effective department sales representative in the local region out of 35 representatives.

Served as the company's only bilingual Spanish/English customer service representative.

Guaranteed positive customer experiences and resolved all customer complaints.

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Resume Overview

School Attended

  • Randleman High School

Job Titles Held:

  • Team Member/ Customer service
  • Delivery Driver
  • Customer Service and Sales Specialist


  • High School Diploma

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