I consider myself someone who sets targets for myself and consistently meets and exceeds the sales target i set
for myself daily. Also a reliable team player and strong communicator. I am enthusiastic, out-going and ready
to give my all to whatever I do. Eager to join a dynamic team
that rewards initiative and high quality service.
Skills
Honest employee
40 wpm typing speed
Quality focused
Strong verbal communication
Extremely organized
Team leadership
In-dept knowledge of Microsoft office tools
Self-Starter
Excellent time management
Critical thinker
Leadership abilities
Self motivated
Cash handling expertise
Rapid data entry skills
Work History
Team member, 02/2015 to 12/2015 Braums Ice-Cream and Diary Stores – 9755 Greenville Avenue Dallas, Tx 75238
Braums Ice-cream and diary stores 9755 Greenville Avenue, Dallas, Tx Politely assisted customers in person and via telephone.
Maintained cleanliness and presentation of stocking area and lobby.
Greeted customers and ascertained customers' needs.
Operated a cash register for cash, check and credit card transaction with 90% accuracy Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Alerted customers to upcoming sales events and promotions.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Verified that all customers received receipts for their purchases.
Preserved a perfect attendance record for 11 months.
Shift Manager, 02/2016 to Current Braums Ice-Cream and Diary Stores – 9755 Greenville Avenue Dallas, Tx 75238
Braums Ice-Cream and Diary Stores 9755 Greenville Avenue Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Answered customer telephone calls promptly and in an appropriate manner.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Operated a cash register for cash, check and credit card transactions with 98% accuracy.
Alerted customers to upcoming sales events and promotions.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Welcomed customers into the store and helped them locate items.
Used time efficiently when not serving customers, including stocking items and cleaning out the store.
Trained new employees to better serve the needs of the customer while providing a friendly environment and efficient service.
Education
Associate of Arts: Liberal Arts and Humanities, Current Richland College - 12800 Abrams Rd, Dallas, Tx 75243 Entertainment and Media
