Team Member Resume Example
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TEAM MEMBER
Summary
Reliable Team Member with extensive knowledge of register use and skill working with customers. Committed to quality assurance and daily progress. Proven history of punctuality and taking initiative for fantastic work. Versatile and ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about retail skills and to advance professionally. Holds quality and teamwork in high esteem.
Skills
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Experience
La-Z-Boy, Inc. | Mentor , OHTeam Member04/2019 - 12/2020
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
- Completed ongoing quality checks on food products, closely following strict quality assurance guidelines.
- Picked up and moved boxes weighing 50+ pounds.
- Upheld high standards of productivity and quality in all areas of operations.
- Unloaded trucks, moved containers to staging area and determined correct storage locations.
- Quickly and efficiently prepared and packaged a number of different products for the store.
- Handled customer interactions and orders, both face to face and over the phone
Parkland Health & Hospital System | Irving , TXCashier10/2018 - 04/2019
- Processed 100+ transactions per day with exceptional accuracy.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Inspected items for damage and obtained replacements for customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Welcomed customers, offering assistance to help find necessary store items.
- Learned roles of other departments to provide coverage and keep store operational.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Trained new team members in cash register operation, stock procedures and customer service.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Properly verified customer identification for alcohol or tobacco purchases.
- Helped customers find specific products, answered questions and offered product advice.
La-Z-Boy, Inc. | Naperville , ILTeam Member06/2018 - 10/2018
- Rotated through series of three different stations each hour based on team needs.
- Unloaded trucks, moved containers to staging area and determined correct storage locations.
- Worked hard to learn all required tasks quickly and maximize performance.
- Resolved customer concerns and relayed relevant information to supervisor.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Verified compliance with all sanitation and safety requirements.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
The Ruby Slipper Cafe | AL, StateServer09/2016 - 06/2017
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Operated cash register to receive payments and issue change with high degree of accuracy.
- Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
- Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
- Maintained up-to-date knowledge of menus, kitchen practices and other areas of interest to accurately fulfill orders and answer customer questions.
- Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
- Packaged and stored food products appropriately to ensure proper handling and preservation.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Cleaned utensils, dishes and glasses for customer use.
- Added garnishes and other finishing touches to improve plating presentation.
- Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Education and Training
Wekiva High School | City, StateHigh School Diploma05/2017
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Resume Overview
School Attended
- Wekiva High School
Job Titles Held:
- Team Member
- Cashier
- Server
Degrees
- High School Diploma
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