Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Motivated to apply education and abilities to enhance operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient with advanced interpersonal abilities.
Hardworking manufacturing professional effective in team-based environments and cross-trained. Steps in and handles diverse tasks while maintaining high quality and performance goals.
Experienced skilled at setting up and running equipment to complete skilled work. Proficient in sorting parts and stocking supplies to support team productivity. Good problem-solving, organizational and planning abilities.
Responsible and friendly , able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
02/2019 to Current
Team MemberChick-Fil-A Inc. － Pittsburgh, PA
Stocking products around store of 25-50 pounds using proper safety procedures to avoid injuries.
Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
Cleaned and sanitized work areas between runs using proper equipment.
Rotated through series of different stations based on team needs.
Trained new employees on positions to support team efficiency.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Built and maintained effective working relationships with peers and upper management.
Drove team success by completing jobs quickly and accurately.
12/2019 to 03/2020
Retail Sales AssociateEddie Bauer － Pittsburgh, PA
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Provided every customer with professional and polite support for sales and service needs.
Processed payments and maintained accurate drawers to meet financial targets.
Initiated friendly conversation with each customer to determine level of assistance required.
Bagged, wrapped and packaged purchases according to customer needs.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Built customer loyalty by engaging with and identifying product needs of customers.
Helped customers by answering questions and locating merchandise.
Managed cash register operations using POS system, including processing sales and returns.
08/2016 to 12/2019
Food Service WorkerPort SKy Cafe － Altoona, PA
Communicated effectively with deli counter customers to answer questions and make recommendations.
Resolved customer concerns and relayed relevant information to supervisor.
Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Upheld food safety standards at all times.
Maintained order and cleanliness of work areas in conformance with health codes.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
Kept work areas, utensils and pans cleaned and sanitized.
06/2012 to 08/2016
Summer Camp LeaderThe Pittsburgh Projects － Pittsburgh, PA
Met with parents and briefed on all activities arranged for camp.
Implemented arts and crafts activities and supervised art sessions at camp.
Inspected the cleanliness and hygiene of the camp area.
Assisted campers with behavior issues and helped children open up and bond with new friends.
Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Explained principles, techniques and safety requirements of different activities to participants to prevent injury.
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Education and Training
High School DiplomaPittsburgh Allderdice High School － Pittsburgh, PA
Honor Roll all 4 years
National Honors Society Recipient
Expected in 05/2022
Bachelor of Science: PsychologyPennsylvania State University － Altoona, PA
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Companies Worked For:
Port SKy Cafe
The Pittsburgh Projects
Pittsburgh Allderdice High School
Pennsylvania State University
Job Titles Held:
Retail Sales Associate
Food Service Worker
Summer Camp Leader
High School Diploma Bachelor of Science : Psychology
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