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My name is Jessica Claire. I am a 18 year old high school student ready to work hard and learn anything that is required of me. I know the value of hard work and I plan to express that in whatever I am doing. Wether that be work, school or sports. I am great at counting money and handling transactions accurately and I also know a lot about great customer service and enjoy being able to help resolve any conflict the customer may have. Through sports I have also learned the value of teamwork and how important it is to communicate with your team. I am ready to work and hope to bring an enthusiastic, hard working energy to where I may be hired.
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- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food quickly for positive guest experiences.
- Drove team success by quickly completing assigned tasks.
- Upheld high standards of productivity and quality in operations.
- Explained current promotional information and items to patrons.
- Assisted patrons in making menu selections.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Addressed customer needs, responding to specific requests.
- Developed positive customer relationships through friendly greeting and excellent service.
- Processed and retrieved customer special orders.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
- Rotated through series of different stations based on team needs.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Interacted pleasantly with guests to deliver quality customer service.
- Took orders from patrons and input selections into store computer system.
- Answered customer questions and took orders.
- Totaled bills, accepted payments and returned change.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Greeted customers, answered questions and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Communicated effectively with patrons, took orders and made item recommendations.
- Provided exceptional service to high volume of daily customers.
Helix High School - La Mesa, CA
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Resume Overview
School Attended
- Helix High School
Job Titles Held:
- Crew Member
- Team Member
- Crew Member
- Server
Degrees
- High School Diploma
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