Recognized by peers and management for going above and beyond normal job functions.
Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Recorded customer orders and repeated them back in a clear, understandable manner.Took necessary steps to meet customer needs and effectively resolve food or service issues.Communicated clearly and positively with co-workers and management.
Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.Implemented and supported company initiatives and programs.Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Followed proper food handling methods and maintained correct temperature of all food products.Consistently produced exceptional menu items that regularly garnered diners' praise.Prepared healthy, enjoyable breakfasts and dinners for diners.Regularly developed new recipes in accordance with consumer tastes, nutritional needs, and budgetary considerations.Displayed a positive and friendly attitude towards customers and fellow team members.Properly frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.Correctly operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.Prepared bakery and specialty products such as bagels, breads and pastries.Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
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