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Team Member Resume Example

Resume Score: 80%

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TEAM MEMBER
Skills
  • Strong communicator
  • Leadership
  • Teachable
  • Problem solving
  • Team building
  • Time management
  • Creative
  • Active listening
  • Adaptability
  • Customer service
  • Critical thinker
  • Interpersonal skills
  • Problem-solving
Education and Training
01/2017
Certified Emotion/Body Code - Energy Healing Therapy
Discovered HealingUtah
  • 1000 hours completed
  • I studied the anatomy of the body, how it functions energetically and how to prevent it from remaining imbalanced.
  • Required to improved the physical health of 125 ill patience with complex health challenges in ordered to become certified.
Some College (No Degree) - Psychology
Rochester Community And Technical CollegeRochester, MN
  • Completed coursework in abnormal psychology
Certifications

Emotion Code and Body Code Practitioner

I help individuals by way of kinesiology tap into their subconscious mind to release energies or trapped emotions energy caused by emotional trauma and other low vibrational frequencies from the body.

Summary

Customer Service professional with 16 years of experience who specializes in delivering transformational customer experiences and resolving complex customer and company issues. As a business owner and certified emotion/body code practitioner, my entire career to dates has been driven by my passion to empower people to become their greatest version of themselves and live a better life through personal development, self-awareness and simply a desire to leave people in a happier place then when I first met them. I really enjoy building strong relationships.

By becoming an expert in the environmental management field, I was able to empower a team of 17 professionals, completed over 3000 home projects scoring over 2790 "A" graded reviews due to superb customer and quality service and winning awards 6 consecutive years through Angie's List in 4 categorize making homes across the twin cities healthier homes to live in. This has shaped me to be relentlessly customer-focused, and a self-confessed health enthusiast propelling me into a career in energy healing therapies by-way of kinesiology helping people overcome conditions like autoimmune disease, depression, anxiety, fibromyalgia, the inability to birth a child, viruses, lyme disease, severe back problem, inability to lose weight, alopecia and the list goes on.

Wanting to further deepen my expertise in the business, work with an powerful brand and add value to people all over the world, I would relish the challenge of working with Bimbo Bakeries and adding to the continuing expansion of this amazing brand that has found it's way on my dinning room table as a child and adult. I am seeking a role as an Bakery Helper and am excitingly looking forward to mastering everything necessary that produces the freshest products that feed families all over the world.

Experience
Team MemberPlanet Fitness | Crystal, MN08/2020 - Current
  • The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    Answer phones in a friendly manner and assist callers with a variety of questions.
  • Give club tours to prospective members
  • Sell memberships to prospective members and sell upgrades to current members using POS system.
  • Check members into the system.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Emotion Code/Body Practitioner Discovered You | Minneapolis, Minnesota09/2019 - Current
  • Provided sessions to patients that suffered with disease, provided relief from pain and other distressing symptoms.
  • Intergraded the psychological and spiritual aspects of patient care.
  • Developed tailored care plans for each patient in collaboration with physicians and healthcare team.
  • Offered a support system to help patients live as actively as possible.
  • Built trust and rapport with patients by listening to concerns, advocating for wellness and educating on acute and chronic health issues.
  • Delivered high quality and compassionate treatment to indigent and low-income patients.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new healing methods that could bring our client to quicker results.
  • Recognized by Discovered Healing for providing exceptional customer service.
  • Provided palliative care ranging from assessment to development and implementation of care plans for patients living with with many disease types and chronic illnesses.
  • Provided chronic disease management in forms of ongoing care and support to assist individuals impacted by a chronic health condition with holistic care, knowledge, skills and resources they need to better manage on a day-to-day basis.
  • Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, and data processing technology.
  • Ensured the accurate recording of patient data in management system.
Cleaning ManagerQualico | New Hope, Minnesota03/2008 - 07/2020
  • Managed a team of 17 employees
  • Handled, used and stored hazardous chemical cleaners correctly to
    prevent injury or illness.
  • Responds to emergency cleaning requests hourly.
  • Cleaned and restocked all cleaning items to support employee needs.
  • Implemented step-savers that reduced cleaning time per room by 30 minutes.
    to 15 minutes while maintaining company quality standards.
  • Maintained all janitorial equipment and performed minor repairs to extend
    life and avoid malfunctions.
  • Maintained inventory of cleaning supplies and documented items
    requiring reorder.
  • Stripped, sealed, finished and polished floors to maintain appearance and
    remove scratches.
  • Streamlined all field operations to improve efficiency of cleaning.
  • Created checklists for daily stocking of housekeeping carts to improve
    inventory management and prevent unnecessary trips to stockroom.
    Maintained safety protocols through proper, cost-effective and safe
    handling of equipment, chemicals and material usage.
  • Followed proper handling procedures for chemical cleaners and power
    equipment to prevent damage to floor and fixtures.
Warehouse AssociateCardinal Health | Minneapolis, MN01/2020 - 04/2020
  • Warehouse Operations, I was responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Accountabilities in this role

  • Follow established Standard Operating Procedures (SOP's) to process orders including accurately picking, performing quality control checks, sorting, consolidating freight, building and wrapping pallets, packing, loading and preparing the orders for shipment.
  • Perform housekeeping and inventory control tasks, maintaining a clean work environment including complying with all Environmental Health and Safety requirements.
  • Performs other duties and/or participates in projects as assigned by your manager or other management team member.

What was expected of me at this level

  • Apply acquired knowledge and skills to complete standard tasks.
  • Readily learn and apply new information and methods to work in assigned area.
  • Maintains appropriate licenses, training and certifications.
  • Works on routine assignments that require some problem resolution.
  • Works within clearly defined standard operating procedures and/or scientific methods.
  • Adheres to all quality guidelines.
  • Works under moderate degree of supervision.
  • Work typically involves regular review of output by work lead or supervisor.
  • Refers complex unusual problems to supervisor.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Planet Fitness
  • Discovered You
  • Qualico
  • Cardinal Health

School Attended

  • Discovered Healing
  • Rochester Community And Technical College

Job Titles Held:

  • Team Member
  • Emotion Code/Body Practitioner
  • Cleaning Manager
  • Warehouse Associate

Degrees

  • Certified Emotion/Body Code - Energy Healing Therapy
    Some College (No Degree) - Psychology

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