Team Member Resume Example

• Provided sessions to patients that suffered with disease, provided relief from pain and other distressing symptoms.
• Intergraded the psychological and spiritual aspects of patient care.
• Developed tailored care plans for each patient in collaboration with physicians and healthcare team.
• Offered a support system to help patients live as actively as possible.
• Built trust and rapport with patients by listening to concerns, advocating for wellness and educating on acute and chronic health issues.
• Delivered high quality and compassionate treatment to indigent and low-income patients.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Improved customer satisfaction by finding creative solutions to problems.
• Collaborated with others to discuss new healing methods that could bring our client to quicker results.
• Recognized by Discovered Healing for providing exceptional customer service.
• Provided palliative care ranging from assessment to development and implementation of care plans for patients living with with many disease types and chronic illnesses.
• Provided chronic disease management in forms of ongoing care and support to assist individuals impacted by a chronic health condition with holistic care, knowledge, skills and resources they need to better manage on a day-to-day basis.
• Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, and data processing technology.
• Ensured the accurate recording of patient data in management system.

• Managed a team of 17 employees
  
• Handled, used and stored hazardous chemical cleaners correctly to
  prevent injury or illness.
  
• Responds to emergency cleaning requests hourly.
  
• Cleaned and restocked all cleaning items to support employee needs.
  
• Implemented step-savers that reduced cleaning time per room by 30 minutes.
  to 15 minutes while maintaining company quality standards.
  
• Maintained all janitorial equipment and performed minor repairs to extend
  life and avoid malfunctions.
  
• Maintained inventory of cleaning supplies and documented items
  requiring reorder.
  
• Stripped, sealed, finished and polished floors to maintain appearance and
  remove scratches.
  
• Streamlined all field operations to improve efficiency of cleaning.
  
• Created checklists for daily stocking of housekeeping carts to improve
  inventory management and prevent unnecessary trips to stockroom.
  Maintained safety protocols through proper, cost-effective and safe
  handling of equipment, chemicals and material usage.
  
• Followed proper handling procedures for chemical cleaners and power
  equipment to prevent damage to floor and fixtures.

• Warehouse Operations, I was responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

Accountabilities in this role

• Follow established Standard Operating Procedures (SOP's) to process orders including accurately picking, performing quality control checks, sorting, consolidating freight, building and wrapping pallets, packing, loading and preparing the orders for shipment.
• Perform housekeeping and inventory control tasks, maintaining a clean work environment including complying with all Environmental Health and Safety requirements.
• Performs other duties and/or participates in projects as assigned by your manager or other management team member.

What was expected of me at this level

• Apply acquired knowledge and skills to complete standard tasks.
• Readily learn and apply new information and methods to work in assigned area.
• Maintains appropriate licenses, training and certifications.
• Works on routine assignments that require some problem resolution.
• Works within clearly defined standard operating procedures and/or scientific methods.
• Adheres to all quality guidelines.
• Works under moderate degree of supervision.
• Work typically involves regular review of output by work lead or supervisor.
• Refers complex unusual problems to supervisor.