Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Skills
Cash Handling
Customer Service
Food Service
Cleaning Experience
Merchandising
Serving Experience
Retail sales
Time management
Microsoft Office
Scheduling and email management
Filing
Critical Thinking
Databases
Communication
Guest Satisfaction
Calculations and Measurements
Support Services
Document Control
Time Management
Data Entry
Calendar Management
Mail Sorting and Distribution
Basic Mathematics
File and Recordkeeping
Work History
12/2021 to Current
Team Member - Front End/CashierJo-Ann Fabrics – Riverdale, NJ,
Received payments by cash, check, credit cards, vouchers, automatic debits
Issued receipts, refunds, credits, change due to customer
Assisted customers by providing information resolving their complaints
Count money in cash drawers at the end of the shift to ensure that amounts are correct
Established or identified prices of goods, services or admissions
Greeted customers entering establishments
Processed merchandise returns exchanges.
11/2021 to 02/2022
Retail AssociateSnowbird Ski And Summer Resort – Snowbird Ski And Summer Resort, UT,
Maintain product presentation
Replenish products on the store floor
Being aware of when stock is low and restocking things so that customers can always find what they’re looking for
Being conducive to a learning environment
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Issue receipts, refunds, credits, or change due to customers
Assist customers by providing information and resolving their complaints
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
Greet customers entering establishments
Answer customers' questions, and provide information on procedures or policies
Sell tickets and other items to customers
Process merchandise returns and exchanges
Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
Stock shelves, and mark prices on shelves and items
Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
Offer customers carry-out service at the completion of transactions.
06/2020 to 06/2021
Retail Sales AssociateCracker Barrel – City, STATE,
Provide customer service by greeting the guests, and welcoming them to Cracker Barrel
Engage with the guests on our products and services while focusing on the features and benefits of the merchandise in a genuine and professional manner
Implement policies, goals, objectives and procedures required by Cracker Barrel
Answer customers' questions about merchandise and assist with guests on merchandise selection according to their selections
Stock the food walls, food bins and tables with new merchandise
Receive, open, unpack and issue sales floor merchandise
Clean display cases, shelves, and aisles
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Education
Expected in
: CENTRAL VIRGINIA COMMUNITY COLLEGE - , GPA:
Expected in 05/2024
BS: BUSINESS ADMINISTRATION Lynchburg College - Lynchburg, VA GPA:
Dean's List Fall 2020
Dean's List Spring 2021
3.5 GPA
Phi Eta Sigma National Honor Society Member
The National Society of Leadership and Success Member
Extracurricular Activities: NCAA D3 Volleyball Team
Bonner Leadership Member
Expected in 05/2020
HIGH SCHOOL DIPLOMA: HILLWOOD - Nashville, TN, GPA:
Honor Roll 2016-2020
Best Director Freshman Academy 2016- 2017
Academy of Business and Hospitality Best Director 2017-2018, 2018-2019
Honor Class: English I, English II, Biology, Integrated Math I, Integrated Math II, Integrated Math II, and Economics
Dual Enrollment: Marketing, Entrepreneurship and Personal Finance
Scored a 3 on AP Seminar and English Language
Top 10% of Class
Awarded Daughters of American Revolution
Completed AP course in Human Geography, European, Research, Seminar, US History, Literature, Language and US Government
4.1 GPA
National Honors Society Member
Extracurricular Activities: Volleyball, basketball, track and field
Pep Club Member
COMMUNITY SERVICE
Hillwood High School
● Fellowship of Christian Athletes (FCA
President 2017-Present)
East Park Community Center
● Prep Like A Champion (2017-Present)
● Junior Staff Program (2018-Present)
H G Hill Middle
● Sports Event Volunteer (2019-Present)
Student Helper (2019- Present)
● Tutor (2019-Present)
Doorway to College
● ACT Boot Camps
Additional Information
MILITARY SERVICE
BRANCH: ARMY NATIONAL GUARD
STATE: VIRGINIA
COUNTRY: UNITED STATES
RANK: PRIVATE FIRST CLASS
JOB: AUTOMATIC LOGISTIC SPECIALIST
SERVICE TIME: , 2020 - PRESENT
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