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Team Leader Supervisor Resume Example

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TEAM LEADER SUPERVISOR
Summary

Upbeat, customer-focused Sales Associate with 2 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge. Completed efficient, high-quality landscaping work for business, residential and institutional customers. Maintained cost-effective operations and achieved high satisfaction ratings. Background includes working alone or with crew members to perform over 10 jobs per week.

Skills
  • Problem resolution
  • Relationship development
  • Organization
  • Customer service
  • Team building
  • Team management
  • MS Office
  • Supervision
  • Cash handling accuracy
  • Team player mentality
  • Retail merchandising expertise
  • Cash register operation
  • Money handling
  • Excellent communication skills
  • Energetic self-starter
  • Listening skills
  • Verbal/written communication
  • Outgoing personality
Experience
Rally House | Cincinnati, OHTeam Leader Supervisor09/2020 - Current
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted teammate with sales-processing tasks to meet daily sales goals.
  • Identified needs of customers promptly and efficiently.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended merchandise to customers based on needs and preferences.
Evolution Lawn and Landscape | Mineral City, OHLandscape Laborer12/2015 - 08/2020
  • Pruned trees and bushes to improve visibility and shapes.
  • Applied weed and pest control chemicals to protect customer lawns.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Eliminated undesirable weeds and pests by physically removing problems or applying chemicals.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Used zero-turn, traditional riding lawn mowers and self-propelled mowers to mow residential and commercial lawns.
  • Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
  • Completed finishing work such as trimming around trees and bushes.
  • Arranged shrubs and flowers to create landscape effects.
  • Removed and properly disposed of debris to maintain worksite safety.
  • Installed block and stone décor according to plans and specifications.
  • Removed poison ivy and other harmful plants while wearing protective gear.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Planted flowers, bushes, shrubs, trees and grass.
Papa Bears Pizza Oven | Canton, OHRestaurant Busser05/2015 - 08/2019
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Offered product samples, answered questions and suggested products.
  • Stocked displays with new and transferred merchandise.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Greeted guests with friendliness and professionalism.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
Book Exchange | Morgantown, WVSales Associate09/2019 - 03/2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education and Training
University of Cincinnati | Cincinnati, OHBBA in Sports And Fitness AdministrationExpected in 05/2023
Jackson High School | Massillon, OHHigh School Diploma05/2019
Activities and Honors

Lacrosse Player

Sports administration club

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Resume Overview

Companies Worked For:

  • Rally House
  • Evolution Lawn and Landscape
  • Papa Bears Pizza Oven
  • Book Exchange

School Attended

  • University of Cincinnati
  • Jackson High School

Job Titles Held:

  • Team Leader Supervisor
  • Landscape Laborer
  • Restaurant Busser
  • Sales Associate

Degrees

  • BBA in Sports And Fitness Administration
    High School Diploma

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