Enthusiastic Team Leader in post-settlement FX investigations who leads banking associates in creating and resolving wire investigations, while meeting and exceeding Remittance Transfer regulatory compliance goals and delivering excellent internal and external customer service.
Excellent communication skills People-oriented Excels in team leadership Strong interpersonal skills Complex problem solving Able to work independently Proactive, self-starter Willing to take ownership Excellent work ethic Great organizational skills | High level of professionalism Able to multi-task and prioritize job duties Able to work well under pressure Work well in a team environment Highly effective analytical skills Require limited direction Excellent time management skills Strong Attention to detail Quick to develop expert technical skills Adapt quickly to new work processes |
QZ Task, WTX, GIN, Bankers Almanac, BOSS, PEGA, CashMan / JCASH, Client Onboarder, RDS Tool, Cash Pro FX, Sierra, Compass, Task Tracker, Avaya Phone System, and Python.
Microsoft Office: Word, Excel, Access and PowerPoint.
Focus on Business Management and Marketing
Passed National Board on 1st attempt.
Highest to graduate from the program 98.6 of 100.
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