Enthusiastic Team Leader in post-settlement FX investigations who leads banking associates in creating and resolving wire investigations, while meeting and exceeding Remittance Transfer regulatory compliance goals and delivering excellent internal and external customer service.
Excellent communication skills
Excels in team leadership
Strong interpersonal skills
Complex problem solving
Able to work independently
Willing to take ownership
Excellent work ethic
Great organizational skills
High level of professionalism
Able to multi-task and prioritize job duties
Able to work well under pressure
Work well in a team environment
Highly effective analytical skills
Require limited direction
Excellent time management skills
Strong Attention to detail
Quick to develop expert technical skills
Adapt quickly to new work processes
QZ Task, WTX, GIN, Bankers Almanac, BOSS, PEGA, CashMan / JCASH, Client Onboarder, RDS Tool, Cash Pro FX, Sierra, Compass, Task Tracker, Avaya Phone System, and Python.
Microsoft Office: Word, Excel, Access and PowerPoint.
Focus on Business Management and Marketing
Passed National Board on 1st attempt.
Highest to graduate from the program 98.6 of 100.
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