Team Leader/ Account Management Experienced in working in a matrix team environment, problem solving with outstanding communication and presentation skills; organization, management, and multi-tasking skills. Ability to think quickly, analyze and problem solve a client's issues while preparing a solution. Experienced working as a team member or project leads with an in-house development team. Qualified in documenting process flows: Excellent project management skills and a motivated self-starter.
Type 55-65wpm, Windows 10 and Microsoft Office Suite, Power Point, Excel, People soft, Internet, (most Rumba systems) Cobra, Pocits, Tirks, AXIS, Light bridge (Credit System) CBIS, QIK,CBIS,CIRRUS, TLC, OTIS, SWAlife, encryption software, PGP, FTP files, file layout, directories, MS SQL Servers and programming fundamentals and principles.
Co-owner of Crunch Time Clothing Company- (2005-2010)
Self-published Author "Shattered" Publication Date 2009
Director of Children's Department at Liberty Church- (2001-2004)
YMCA Coach- Volunteer for 1st and 4th Grade girls' team- (2005-2008)
Community Group Leader and Youth Sponsor- Peoples Church- (2005-2009)
West Business Services Activities Chairperson- (2008-2010)
Southwest Airlines Culture Committee-(2012-Present)
Account billing, Business Analyst, Coach, Credit, encryption, clients, excellent Customer Service ability, Frame, FTP, layout, listening, Mediate, meetings, Mentor, Excel, Exchange, Microsoft Office Suite, office, Power Point, Windows, Works, People soft, performance appraisals, personnel, programming, Quality, Rumba, Sales, Servers, spreadsheet, MS SQL, staffing, T1, T-1, 65wpm, Type, written and verbal communication skills.
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