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Team Leader Resume Example

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TEAM LEADER
Summary
A highly motivated and ambitious individual able to give timely and accurate advice, guidance, support and training to team members and individuals. Possessing excellent management skills and having the ability to work with the minimum of supervision whilst leading a team of 10 or more. Having a proven ability to lead by example, consistently hit targets, improve best practices and organize time efficiently. I am currently looking for a full time leadership position in an environment that offers a greater challenge, increased benefits for my family, and the opportunity to help the company advance efficiently and productively.
Highlights
  • Soft Skills
  • Client account management
  • Strong project management skills
  • Team building/leadership
  • Marketing communication
  • Graphic design/Visualization/Presentations
  • Staff training/development
  • Policy/SOP/Program development
  • Management reporting - Capacity, SLA, QBR etc
  • Cross-functional team management
  • Strong negotiation skills
  • Business development
  • Experience with website audits
  • A Certified Trainer for Amex JAPA Meeting & Events team Technical Skills
  • 10+ years' experience with software used in industry (Eg - Photoshop, Dreamweaver, Flash, Corel Draw etc)
  • MS Office (Word, Excel, PowerPoint)
  • Solid knowledge of HTML, Java Script, DHTML
  • Story board/visual mock-ups
  • 6 years' experience with Meeting & Events portals -
  • Starcite/Meeting View
  • Cvent
  • Active Events
  • Event Touch AND COMPETENCIES
  • Proven ability to manage through others
  • Strong decision-making and problem solving skills
  • Able to motivate and lead others in a team environment
  • Excellent communication skills, both written and verbal
  • An ability to build rapport and trust quickly with work colleagues
  • Able to priorities task and workload in order of importance
  • Track record of delivering results with deadlines
  • An Amex certified virtual trainer
Experience
09/2008 to Current
Team LeaderAMERICAN EXPRESS GBT (INDIA) PVT LTD, GURGAON
  • 7.3 Years) Website: www.americanexpress.com , Meetings & Events Technology Team Established and leading Meetings & Events Technology Hub in India who manages event technology solution for M&E clients across the globe.
  • Ensuring project delivery within timeline by meeting all SLAs.
  • Ensuring that staffs are motivated, monitored and measured in line with company targets and performance standards.
  • Responsible for making sure that any gaps in performance or quality are quickly identified and addressed.
  • Producing accurate reports on team performance for senior management.
  • Duties:.
  • Project delivery within timeline.
  • Preparing daily workloads for staff & coordinating the daily allocation of work.
  • Motivating the team to achieve high standards and SLA targets.
  • Handling new client enquiries and acting as the face of the business.
  • Dealing with and resolving problems and issues, which arise.
  • Process and SLA development.
  • Working with the sales and marketing team to drive sales forward.
  • Monitoring & reporting on standards & performance targets.
  • Arranging & chairing weekly team meetings, focusing on targets & achievements.
  • Soft skills and Technology trainings for new employees and other teams.
  • Mentoring and training up junior and new staff.
  • Implementing new initiatives.
  • Recruitment and induction for new hires.
  • Praise team members and creates a positive working environment.
  • Ensuring administrative and IT records are entered and updated correctly.
  • Providing prompt and accurate information on individual performance.
02/2007 to 08/2008
Senior UI DesignerMAKE MY TRIP (INDIA) PVT LTD, GURGAON
  • Website: www.makemytrip.com Responsible for design and user interface of MakeMyTrip's corporate business online travel and reservation product.
  • In charge of innovating the purchase process for MakeMyTrip's corporate and leisure users.
  • In addition, services include branding, logo design, print / web ads, flyers, posters and other marketing stuffs.
  • Duties:.
  • Designed projects, web sites, main pages, UIs, including logos, identities, annual reports, landing pages.
  • Collaborated with programmers, coders, writers, editors, designers, and other professionals.
  • Structured full web sites, templates, and developed guidelines and schemas from small company sites to corporate sites (database driven).
  • HTML, DHTML and JavaScript coding from raw level to Dreamweaver, Adobe Golive.
  • Integrated dynamic media in page design: Flash, Quicktime, Director, Streaming Media.
  • Designed projects in print, including logos, identities, collateral, newsletters, annual reports, newspaper, magazine ads, brochures, posters, trade show booth.
  • Worked for Digital Arts Exhibition and Promotion.
  • Prepared presentations for small and wide audiences using PowerPoint, Flash, Acrobat PDF and Director.
07/2005 to 02/2007
Lead DesignerTHE PRINCETON REVIEW - MANYA GROUP
  • Website: www.manyagroup.com Graphic design and illustration for online / offline books.
  • Leading Junior Designer's team of 5 members.
  • Project estimation and time line management.
  • Designed projects in print, including logos, identities, collateral, newsletters, annual reports, newspaper, magazine ads, brochures, posters, flyers.
  • Worked for Digital Arts Exhibition and Promotion.
  • Produced quality typography with high standards on type face selection, kerning, leading and readability.
01/2005 to 07/2005
Graphic DesignerSTUDIO PADMALAYA － ZICA
  • No 1 Animation Studio in India) Website: www.zica.org Graphic design and illustration for different animation, print/web ads.
  • Done projects in 3D modeling, special effects, video editing, sound editing.
  • Designed projects in print, including logos, identities, collateral, newsletters, newspaper, magazine ads, brochures, posters, flyers.
  • Pre production and post production of different animation movies.
  • Produced quality typography with high standards on type face selection, kerning, leading and readability Competition & Awards.
  • American Express Meetings & Events Innovation Award for 2013.
  • Best Employee award from client for Year 2011 & 2012 and 2013.
  • RewardBlue' (departmental recognition for best performance within Amex) for almost every quarter.
  • Q2 & Q3 2011.
  • Q1, Q2 & Q4 2012.
  • Q2 & Q4 2013.
  • Q2 & Q3 2014.
Education
2004
Bachelor: Computer ApplicationBadminton Tournament, ZICA - Mumbai, First *Chess Tournament, ZICA, Mumabi, First *All India Camel Colour Contest, First *Painting Competition in Oil Conservation Week, IOC Barauni, Second *Chess Competition in College, Second *Republic Day Festival, Bihar Government in year 1998, 1999, 2000 *Science Exhibition Competition, Central School, HFC Barauni, First *Regional School Cricket Meet, KVS Computer Application
Amex Certified Virtual Trainer
Advance Diploma: Digital ArtsDigital Arts
ZICA, Mumbai *Certificate in Multimedia, Arena, Ranchi *"A" Level Certification, DOEACC
Personal Information
Father's Name : Mr. S N Prasad Marital Status : Married (with Rituparna Sengupta) Date of Birth : 01/04/1983 Languages Known : English, Hindi, Maithili and Bengali
Interests
Photography (see my photography here) - https://www.facebook.com/AnupamPrakashPhotography *Sports: Chess & Badminton *Music: Indian classical, Oldies and Ghazals, Rabindra Sangeet *Others: Osho discourses and meditation Last Modified: Dec 2015 4
Skills
3D modeling, account management, administrative, Acrobat, Dreamweaver, Photoshop, ads, animation, Arts, branding, brochures, Business development, com, Excellent communication, Corel Draw, Client, clients, database, decision-making, delivery, DHTML, Staff training, senior management, Flash, functional, Adobe Golive, Government, Graphic design, HTML, Hub, illustration, Innovation, JavaScript, Java Script, Team building, leadership, logos, logo design, Director, Management reporting, marketing, Marketing communication, Meetings, Mentoring, Excel, MS Office, PowerPoint, 2000, Word, Multimedia, negotiation, newsletters, newspaper, Oil, page, Painting, PDF, posters, Presentations, problem solving skills, Producing, Program development, coding, project management, Promotion, quality, Express, Quicktime, rapport, Recruitment, reporting, sales, SLA, SOP, sound editing, Streaming Media, Structured, team management, Trainer, typography, type, user interface, video editing, View, Website, web sites, written, annual reports
Additional Information
  • Personal Details Father's Name : Mr. S N Prasad Marital Status : Married (with Rituparna Sengupta) Date of Birth : 01/04/1983 Languages Known : English, Hindi, Maithili and Bengali
  • Hobbies or Interests *Photography (see my photography here) - https://www.facebook.com/AnupamPrakashPhotography *Sports: Chess & Badminton *Music: Indian classical, Oldies and Ghazals, Rabindra Sangeet *Others: Osho discourses and meditation Last Modified: Dec 2015 4
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Resume Overview

Companies Worked For:

  • AMERICAN EXPRESS GBT (INDIA) PVT LTD, GURGAON
  • MAKE MY TRIP (INDIA) PVT LTD, GURGAON
  • THE PRINCETON REVIEW - MANYA GROUP
  • STUDIO PADMALAYA

Job Titles Held:

  • Team Leader
  • Senior UI Designer
  • Lead Designer
  • Graphic Designer

Degrees

  • Bachelor : Computer Application
    Amex Certified Virtual Trainer
    Advance Diploma : Digital Arts
    ZICA, Mumbai *Certificate in Multimedia, Arena, Ranchi *"A" Level Certification, DOEACC

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