Results-focused management professional offering 4 years of progressive leadership experience. Demonstrates creativity and savvy that is critical to financial and operational success with strong leadership and relationship building skills.
Supervision and training
Neat, clean and professional appearance
Reliable and punctual
Chick-Fil-ACharlotte, NCTeam Leader10/2016 to Current
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations.
Insuring the highest quality products and services are delivered to our customers and other duties as required.
BoJangles'Greenville, North CarolinaCo-Manager08/2015 to 05/2016
Built sales forecasts and schedules to reflected desired productivity targets.
Lead a team of 52 full-time/part-time employees.
Managed food cost to be below targeted percentage 3 months in a row.
Perform all management functions, including but not limited to: opening, transition, and closing shifts if necessary.
Responsible for holding line items within budget including but not limited to: Waste, Labor, Cash per budget.
Complete invoices per company policy.
CICI'S PIZZAGreenville, North CarolinaShift Manager01/2013 to 07/2015
Oversee some but not all personnel processes.
Lead team of 20 employees.
Supervise and participate in kitchen and dining area activities.
Assign work duties and responsibilities in accordance to work requirements.
Analyze operational problems, such as wastage and establish procedures to alleviate these problems
Associates of ArtsMay 2016PITT COMMUNITY COLLEGE, Winterville, North Carolina