Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer, mentor, and highly adaptable team leader with excellent background of quick and effective performance. Ability to safely lift between 50-70 pounds and for sure profoundly experienced in performing quality inspections and machinery operations.
Skills
Visual Inspection
Physical Strength and Stamina
Loading and Unloading
Container Tagging and Marking
Problem Solving
Critical Thinking
Accuracy and Precision
Willing to Learn
Stacking and Staging
Inventory Tracking
Materials Handling Safety Training
Reliable and Punctual
Heavy Lifting
Attention to Detail
Flexible and Adaptable
Tagging and Labeling
Quality Assurance
Multitasking and Prioritization
Willingness to Learn
Proper Food Storage
Meat Preparation
Verbal and Written Communication
Vegetable and Fruit Preparation
Customer Service
Food Portioning and Packaging
Team Building
Weighing and Measuring
Cleaning and Sanitizing
Kitchen Station Restocking
Portion Control
Relationship Building
Dishwasher Operation
Quality Assessment
Team Leadership
Goal Establishment
Payment Processing
Team Collaboration
Work Coordination
Creative Thinking
Safe Food Handling
Food Preparation
Courteous with Strong Service Mindset
Calm and Professional Under Pressure
Understanding Customer Needs
Building Customer Trust and Loyalty
Creative Problem Solving
Upbeat and Positive Personality
De-escalation Techniques
Upselling Products and Services
Excellent Attention to Detail
Work History
Team Leader, 11/2019 to 04/2020 Abb Ltd – Athens, GA,
Built strong relationships with customers through positive attitude and attentive response.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Cross-trained and provided back up for customer service managers.
Led team of 11 members while providing exceptional customer service.
Participated in cross-functional team-building activities..
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement.
Maintained compliance with company policies, objectives and communication goals.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Package Handler, 12/2018 to 04/2020 Amazon Workforce Staffing – Berkeley, IL,
Completed daily orders with expert picking and packing of shipments.
Protected materials for transport by correctly packaging products in boxes and crates.
Complied with safety, health and environmental regulations as prescribed by law.
Monitored outgoing packages for proper labels and accurate address information.
Verified quantity and description of materials received by checking merchandise against packing list.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Used hand-held scanners and physical logs to accurately track item movements.
Removed jams and unblocked conveyor system to maintain flow of goods.
Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Assembled, sealed and loaded packages into correct trucks.
Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
Team Member, 03/2017 to 05/2019 Tony C's Coal Fired Pizza – Austin, TX,
Contributed to team success by completing jobs quickly and accurately.
Pursued learning opportunities to advance knowledge and take on leadership position.
Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
Maintained high personal grooming standards and uniform presentation.
Sanitized all pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Maintained composure and work quality while under stress.
Lifted and carried heavy materials.
Served customers in a friendly, efficient manner following outlined steps of service.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Worked with various customers to understand needs and provide excellent service.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma: , Expected in 05/2018 Mill Creek High School - Hoschton, GA GPA:
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