Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering efficient and productive results. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. Great organizational skills, multi-tasks, maximizes productivity, dedicated, dependable, committed, hardworking, and willing to deep dive any customer service issue and/or complain to seek a resolution. Motivated to work independently and as a team player. Great problem-solving skills always prioritizing customer needs.
Honorably discharged from United States Marine Corps. Served from 8/23/1999 to 12/10/2000.
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