Team Lead Resume Example

Skills

Certified and trained in Epic system with hands on experience in implementation, maintenance and upgrades.
Excellent Communication coupled with functional and technical knowledge in healthcare provider sector.

Detail-Oriented analytical and organized with project management and migration experience.
Detail-Oriented analytical and organized with project management and migration experience.

Education

06/2005Bachelor of Science: Health Information ManagementManipal UniversityManipal, India

06/2008MBA: Health Service ManagementAlagappa University Chennai, India

Certifications

Epic Resolute Hospital Billing
Epic-Interfaces-Bridges
Epic- Security coordinator
SAFe 4 Agilist

TEAM LEAD

Summary

Epic Analyst with Accenture serving leading health care providers in united states since 25th May 2010 (Certified in Epic Resolute Hospital billing, Epic-Interfaces-Bridges and Epic- Security coordinator). Has 12 years and 10 months of experience in Healthcare out of which 10 years and 4 months in Health care IT solutions.

Experience

Accenture - Team LeadPasadena, CA, USA09/2013 - Current

Client :Kaiser Permanente (Onshore / offshore)

Supporting EPIC Revenue cycle modules.

Defect management for Epic Clarity Database migration form Teradata to Oracle Exadata.

Application reference and requirement documentation for modernization of common provider management.

EPIC Revenue cycle modules maintenance and production support.
Application reference and requirement documentation for modernization of common provider management.
Working with the client to understand the requirements to build enhancements and maintenance.
Handling end-user request tickets on a regular basis.
Build migration across environments during various stages of transition.
Working on Upgrade builds, successfully supported the client on transition from Epic '14 version to Epic '17 double upgrade.
Defect management for Epic Clarity Database migration form Teradata to Oracle Exadata.
Coordinating with the offshore team on the various activities and assigned items.
Tracking and reporting the program progress to Kaiser leadership.
Planning, Estimation & Effort Calculation and Risk Analysis.
Work with the client and act as an SME on the module/application.
Requirement analysis, design and implementation.
Upgrade validation & System validation support.
Configure and build the application in a way that is expected from the end user.
Master File Configurations – Exports and Imports.
Validation support and testing of the application.
Batch Job Monitoring and Reporting.
Command Center Support during go-live.
Coordinate with the onsite team, consultants and offshore team as point-of contact, pre and post go-live of the hospital.
Incident Management.
Business and Technical current state documentation and Gap analysis.
Requirement gathering and mapping.
Future state workflow documentation.

Accenture - Application CoordinatorPalo Alto, CA, USA08/2010 - 05/2013

Client : Stanford Hospitals and Clinics (offshore)

Supporting EPIC Resolute Professional billing module.

Working with the client to understand the requirements to build enhancements and maintenance.
Handling end-user request incidents on a regular basis.
Validation and Batch job management during downtimes.
Working on Upgrade builds to get the client to transition from Epic '07 version to Epic '09 and to Epic '10.
Test script execution to ensure that the professional billing module is functioning as per expectation.
Application Maintenance and support.
Upgrade validation & System validation support.

Apollo Hospitals - Operations ExecutiveChennai, India08/2008 - 05/2010

Center for liver diseases and transplantation

To direct and control the activities of the patients, which includes both clinic and transplant room, and to ensure adherence to the standards, policies and procedures of Apollo Hospitals.

To direct and control the activities of the patients, which includes both clinic and transplant room, and to ensure adherence to the standards, policies and procedures of Apollo Hospitals.
To be responsible for ward administration and for planning improvements.
To ensure that qualified personnel are selected, recruited and trained.
To prepare the expenditure budget in consultation with the Management and prepare an action plan for achieving the specified target and submit a report to the Management.
To work on a mechanism to monitor the deviations with reference to service standards and delivery time.
To ensure optimum utilization of the equipment's and consumables by coordinating with concerned.

Apollo Hospitals - Medical Records TechnicianAhmedabad, India10/2005 - 06/2006

Medical Records Department

Overall coordination and administration of Medical Records department.
Preparation of monthly and daily Hospital statistics.
Government reporting.
Coding and filing of health information

Resume Overview

Companies Worked For:

Accenture
Apollo Hospitals

School Attended

Manipal University
Alagappa University

Job Titles Held:

Team Lead
Application Coordinator
Operations Executive
Medical Records Technician

Degrees

Bachelor of Science : Health Information Management
MBA : Health Service Management

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes