Team Lead Resume Example Sams Club - Durham, North Carolina

TEAM LEAD

Professional Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable with ability to coach and train employees to maximize productivity. Dedicated manufacturing team member skilled in team-based settings and experienced customer service and leading any role and producing consistent, high-quality work.

Skills

Production monitoring
Key performance indicators
Workplace safety
Resource Allocation
Equipment Maintenance
Heavy machinery safety
Customer service
Team building
Problem resolution
Team management
Organization
Debris removal
Trimming and weeding
Transplanting and potting plants
Grounds maintenance
Weeding gardens
Lawn aeration
Project presentation
Planting flowers and bushes
Cleaning procedures
Product restocking

Stocking and replenishing
Heavy lifting
Stocking
Order fulfillment
Exceptional time management skills
Customer-oriented
Shipping and receiving
Packing boxes
Counting inventory
Stacking pallets
Unpacking merchandise
Pallet Jack Operation
Hazardous materials handling
Heavy equipment operations
Food preparation
Strong attention to safe food handling procedures
Beautiful presentation of food
Order delivery practices
Food preparation and safety
Effective planner

Work History

Team Lead, 09/2018 to Current
Sams Club – Durham, NC

Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Worked with team members to improve performance and implement training updates.
Prepared detailed reports weekly on updates to project specifications, progress, identified conflicts and team activities.
Prepared more than [Number] shipments per day with over [Number] completed products.
Safely and effectively completed [Tasks] for [maintenance] product assembly lines.
Cultivated productive and safe atmosphere while supervising team ofuemployees working with [Type] equipment.
Performed minor maintenance on [Type] and [Type] equipment to keep tools operational and detailed all repair work in reports for [Job title].
Worked [Number] different stations each [Timeframe] to provide optimal coverage and meet production goals.
Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.
Quickly adapted plans and adjusted [Type] equipment to maintain high standards of functionality and safety.
Operated [Type] and [Type] equipment to move heavy loads and maintain production levels.
Held meetings with employees to evaluate performance and make plans for improvement.

Crew Leader, 06/2013 to 01/2018
Agape Lawn Services – Durham, NC

Instructed crew members in safe work practices and methods, which reduced overall injuries by [Number]%.
Cultivated communications with customer and resolved budgetary and logistics issues to move toward project completion.
Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
Trained employees in time management and proper ways to complete job duties.
Pitched in to help on short-staffed job site and to meet looming project deadlines.
Supervised crew of [Number] employees in multiple project tasks, including general maintenance and asphalt patching.
Pitched in to help with various job tasks, fill in for sick employees and complete projects.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Mitigated onsite issues by patiently listening to employee complaints and finding effective methods for resolution.
Maintained clean workplace and supervised end-of-day cleanup activities to remove all debris and unnecessary supplies from customer premises.
Transported daily work materials to worksite and staged supplies in work area to facilitate timely completion of day's goals.
Monitored overall team and individual employee performance and compiled data into project reports for supervisor.
Utilized all machinery and equipment while observing various safety precautions and practices.

Delivery Driver, 03/2013 to 11/2016
Domino's Pizza – Durham, NC

Fostered positive working relationships with customers by responding to questions and concerns.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Updated routes based on weather and road conditions in real time to decrease delivery times by [Number]%.
Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
Assigned and recorded job Numbers for [Number] jobs per shift.
Kept detailed records of sales, payments and completed or in-progress deliveries.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained clean and orderly appearance while on shift.
Informed customers of discounts, special offers and programs to enhance customer experience.
Created and submitted delivery and DOT logs.
Worked overnight shifts during peak periods to meet coverage needs.
Followed all company policies and procedures during shift.
Verified vehicle inspection stickers and registrations were current.
Operated vehicle safely in highly congested areas with no traffic violations.

Education

High School Diploma: 06/2012
Northern High School - Durham, NC

Resume Overview

Companies Worked For:

Sams Club
Agape Lawn Services
Domino's Pizza

School Attended

Northern High School

Job Titles Held:

Team Lead
Crew Leader
Delivery Driver

Degrees

High School Diploma : 06/2012

Team Lead Resume Example

Resume Score: 80%

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