Team Lead resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Career Overview
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Qualifications
Network Design & Configuration,
Cisco Networking and Routing, Solar Winds, Symantec Netbackup, Symantec Backup Exec,
Avamar (EMC) Enterprise Backups, Microsoft Hyperconverged 2008 and 2012, VMWARE,
Shoretel Phones Systems, Symantec Endpoint Protection,
Accomplishments
Work Experience
12/2016 to 01/2016Team LeadTempur-Pedic | Detroit, MI,
Manage Service Technicians workday schedules Schedule Service Technicians for remote projects Work with Senior Management to implement service level agreements for business units Train Service Technicians to for Event and everyday support activities Maintain a hardware accountability for event support activities Maintain a three year life cycle compliance for all computers and servers within the company Troubleshoot, diagnose, and repair PC problems (software related & hardware related) Troubleshoot, diagnose, and repair Printer issues (Locally and Remotely) Troubleshoot, diagnose, and repair Blackberry and Cell phone issues Troubleshoot, diagnose and repair network issues Setup & Maintain Networks at remote locations throughout the United States Work with outside vendors to maintain local and remote IT infrastructure Manage IT projects that improve infrastructure Deploy Leased PC's in a working environment Use PeopleSoft to inventory all company assets Maintain Point of Sales consuls and equipment.
06/2016 to 12/2016Level 2 Technical ConsultantRobert Half Technology Assignment - International Speedway Corporation | City, STATE,
Diagnosed software related problems and resolve by applying patches and upgrades Troubleshoot, diagnose, and repair PC problems (software related & hardware related) Troubleshoot, diagnose, and repair Printer issues (Locally and Remotely) Troubleshoot, diagnose, and repair Blackberry issues Setup & Maintain Networks at racing events for the Media (Locally and Remotely) Deploy Leased PC's in a working environment.
Managing Multiple VMware and Microsoft Hypervisor Hosts throughout 14 Remote locations and a colocation.
Managing and Maintaining a remote Colocation that includes over 80 virtual servers in a clustered environment Provides a local and Enterprise budget for the IT department.
Lead and developed and Enterprise wide backup solution for over 14 remote locations and colocation.
Implemented and maintained an enterprise wide Antivirus and Intrusion detection system.
Worked with remote support team to implement an Enterprise wide ERP system in a colocation environment.
Converted two VMware environments (each with over 50 clients) to Microsoft Hypervisor to save the company over $80,000 in licensing.
Directly manage the infrastructure of a top Department of Defense Supplier facility.
Setup and deployed network and server infrastructure for over 15 environments.
Setup and maintain multiple SQL server environments hosting a range of databases.
Managed a Test Engineering team project that lead to the consolidation of multiple SQL servers and instances down to a single server hosting multiple databases on a single instance.
Co-negotiated a Canon contract for Enterprise print solution saving the company thousands of dollars a year in lease contracts.
Developed and lead the team that deployed over 14 printer servers throughout a global Enterprise Environment Developed Server and Network equipment standards for multiple manufacturing and engineering service companies.
Vetted and Negotiated a Nutanix Hyper-converged solution for three separate data centers.
Education and Training
Expected in Bachelor of Applied Science | Supervision and ManagementDAYTONA STATE COLLEGE, Daytona Beach, FlGPA: Supervision and Management
Expected in May 2004Bachelor of Science | Aerospace Studies Information Technology, Computer Applications, FlightEMBRY RIDDLE AERONAUTICAL UNIVERSITY, Daytona Beach, FLGPA: Aerospace Studies Information Technology, Computer Applications, Flight
Expected in Service Windows Server 2008 & 2012, Active Directory, Exchange 2010 | , , GPA:
Interests
Dayton State College Curriculum Advisor
Flagler County Baseball Tee Ball Head Coach
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Resume Overview
School Attended
DAYTONA STATE COLLEGE
EMBRY RIDDLE AERONAUTICAL UNIVERSITY
Job Titles Held:
Team Lead
Level 2 Technical Consultant
Enterprise Systems Engineer/ISSM
Degrees
Bachelor of Applied Science
Bachelor of Science
Service Windows Server 2008 & 2012, Active Directory, Exchange 2010