Directed projects for more than 100 Fortune 500 clients, each with more than 5,000 users.
Saved more than $250,000 by renegotiating an IT outsourcing contract.
Led successful acquisitions and the subsequent technology integration in under 180 days.
Took over Health Check project which was late to market and $300,000 thousand over budget, and successfully launched in just 3 months.
Increased customer retention due to Health Check initiative by 14% thus increasing revenue for Kace Group
Managed e-learning module project to speed up training time of new employees
Supervise
Twelve remote trainers delivering content on the k1000 and K2000 appliances
Perform
yearly performance reviews of staff as well as monthly 1 on 1 discussions
Worked
with clients whose system count ranged from as few as 60 to more than 90,000
Windows, Mac OS X and Linux systems.
Aided in development of Backyard Boot Kamp, an in person regional training class