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Team Associate Resume Example

Resume Score: 80%

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TEAM ASSOCIATE
Professional Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Cheerful server always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering 2 years of experience in special events and wedding settings.

Skills
  • Packing and shipping proficiency
  • Liquor law compliance
  • Cash register operations
  • Stocking and replenishing
  • Bagging and packaging
  • Identification checks
  • Credit card processing
  • Checkout consistency
  • Heavy lifting
  • Customer direction
  • Currency counting
  • Maintaining store appearance
  • Question responses
  • Multi-tasking ability
  • Cleanliness
  • Friendly demeanor
  • Interpersonal skills
  • Basic math skills
  • Currency sorting
  • Receipt and refund issuance
  • Bagging assistance
  • Cash register operation
  • Cash register skills
Work History
Team Associate | 07/2019 to Current
Chuck E. Cheese's - Monroeville, PA
  • Quickly adapted plans and adjusted kitchen and equipment to maintain high standards of functionality and safety
  • Took on additional job duties, including front check ins and upfront-register duties during unexpected backlog, resulting in meeting project target date
  • Applied finishes to completed products and packaged completed items in boxes and containers for shipment
  • Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades
  • Optimized safety and productivity by regularly cleaning and organizing work zones
  • Worked 3 different stations each hour to provide optimal coverage and meet production goals
  • Kept work areas clean, organized and safe to promote efficiency and team safety
Server | 05/2017 to Current
Springwood - Verona, Pennsylvania
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Restocked salad bar and buffet for lunch and dinner service
  • Bussed and reset 15 tables per shift, working efficiently to keep dining room and work areas clean
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
  • Coordinated several events throughout minimal banquet spaces, including weddings, reunions, and corporate meetings
  • Prepared beverages and filled food orders for customers
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
Cashier | 07/2017 to 06/2019
Giant Eagle - Verona, PA
  • Checked prices for customers and processed items sold by scanning barcodes
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Operated cash register for cash, check and credit card transactions with 100% accuracy
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Counted cash in register drawer at beginning and end of shift
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Requested official identification for age restricted purchases and verified details, consistently meeting strict legal standards of underage sales
  • Helped over 100 guests every day by processing payments, monitoring reward accounts and resolving service concerns
  • Assisted customers by answering questions and fulfilling requests
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Efficiently processed new orders, completing 70+ daily transactions with remarkable accuracy
  • Promoted customer loyalty and consistent sales by delivering friend
  • Answered questions about store policies and concerns to support positive customer experiences
Education
University of Pittsburgh - Johnstown - Johnstown, PA | Associate of ScienceBiochemistry , Expected in 04/2022
Penn Hills Senior High School - Pittsburgh, PA | High School Diploma2018
volunteer work

Throughout high school and the past years of college I've done numerous amount of volunteer work for the experience and joy that comes with helping others. Mostly through club activities, such as Key club and rotary club in high school, and circle K and rotary club in college, to help benefit the community.

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Resume Overview

Companies Worked For:

  • Chuck E. Cheese's
  • Springwood
  • Giant Eagle

School Attended

  • University of Pittsburgh - Johnstown
  • Penn Hills Senior High School

Job Titles Held:

  • Team Associate
  • Server
  • Cashier

Degrees

  • University of Pittsburgh - Johnstown - Johnstown , PA | Associate of Science
    Penn Hills Senior High School - Pittsburgh , PA | High School Diploma

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