team associate resume example

• Supervised guests at front counter, answering questions regarding products.
• Assisted with hiring, training and mentoring new staff members.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained and guided team members to maintain high productivity and performance metrics.
• Interacted well with customers to build connections and nurture relationships.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Reported issues to higher management with great detail.

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• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
• Submitted orders for new inventory.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Trained team members in successful strategies to meet operational and sales targets.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Managed inventory control, cash control, and store opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.

• Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories.
• Anticipated customer needs and provided them with high quality service while upholding brand standards and values to ensure customer satisfaction.
• Happily guided customers through the process of successfully finding their ideal styles.
• Meticulously handled POS system transactions include credit, cash, exchanges, returns,and accurate cash flow and prepare deposits.
• Actively stay informed about latest sales offerings and loyalty programs.
• Maintained compliance with company policies, objectives and communication goals.
• Evaluated employee performance and coached and trained to improve weak areas.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Developed training, task and process guidelines and communicated clear and concise directions to employees.
• Tracked and prepared quarterly reports to present to leadership.
• Monitored workflow to improve employee time management and increase productivity.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Organized contests and established goals to optimize productivity and improve employee morale.
• Worked with management team to implement proper division of responsibilities.
• Conducted employee evaluations to provide feedback and set expectations for future job performance.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Receive store merchandise and input into system as well as inventory.
• Perform closing procedures such as, making sure back in its place , making sure store is clean and ready for the next day , closing cash box and make sure everything is even and prepare deposits ,send daily sales to main office ,locking store and setting alarm .

• Contributed to team success by completing jobs quickly and accurately.
• Learned all required tasks quickly to maximize performance.
• Worked different stations to provide optimal coverage and meet production goals.
• Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
• Coordinated project work applying strong team leadership for enhanced success.
• Continuously checked products for quality assurance according to strict guidelines.
• Developed strong cooperative relationships with coworkers and managers.
• Sought out ways to go above and beyond job requirements.
• Operated register to process payments and collect cash payment for order totals.
• Kept work areas clean, organized and safe to promote efficiency and team safety.