Team Associate resume example

• I worked in the urgent care department in Santee. I was responsible for screening patients before they entered the building for urgent care. If they didn't have symptoms I gave them a sticker and swapped their mask with a new one, once that's done they were then able to enter the building. If they did experience any other symptoms that were mentioned, I would have to take the patients name, date of birth, phone number, address down, Medical record number and turn it in to the front desk so they can get them all checked in. I would also transport patients with and without wheelchairs to their room. I was also responsible for making sure them rooms were all sanitized and ready for the next patient. I also worked with doctors and nurses. If any of them needed materials such as any IV equipment, any butterfly needles or syringes/test tubes for lab work, stethoscope, etc, I would take it to them. I would also take any specimens such as Covid test, flu test, strep test, urine test, any lab work, etc. Once taken to the lab I would write the Medical Record number, first name last name what type of specimen.
• Coached employees through day-to-day work and complex problems.
• Maintained work areas by cleaning and straightening for maximum productivity and safety.
• Prepared job sites by removing debris and setting up materials and tools
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

As a shift manger, I am required to make sure every employee takes their breaks, count the daily deposit and take it to the bank, count the cash registers after each use making sure the money is not over or under.

• Trained and mentored new employees to maximize team performance.
• Found coverage for short shifts
• Count daily deposits and take them to the bank.
• Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
• Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
• Kept employees operating productively and working on task to meet business and customer needs.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Gathered financial information, prepared documents, and closed books.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Helped customers complete purchases, locate items and join reward programs.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Completed inventory counts and ordered merchandise.
• Greeted over 300+ customers per day.
• Used culinary and cutlery tools to prepare foods for cooking or cold dish presentations.
• Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
• Monitored and maintained required food temperatures for safety.
• Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.