Team Associate resume example with 18+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Seasoned [Type] Team Member bringing [Number] years of related experience. Familiar with [Skill] and [Skill] and eager to bring knowledge to support business and customer needs. Outstanding service skills and positive attitude. Reliable [Industry] worker with solid background meeting and exceeding production demands in [Type] environments. Efficiently carries out physically-demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance. High-energy [Job Title] offering [Number] years of related experience and strong motivation to positively impact [Type] operations with good communication, organizational and multitasking abilities. Smoothly coordinates customer and team needs with minimal oversight and sound judgment. Expert with [Software] and [Software].

  • Proficient english
  • Cash Handling
  • Staff education and training
  • Complaint resolution
East Mississippi Community College Columbus Ms, Expected in Associate of Arts : - GPA :
Starkville High Starkville, MS, Expected in 05/2007 High School Diploma : - GPA :
Work History
Ubs - Team Associate
Santa Barbara, CA, 07/2020 - 03/2021
  • Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
  • Worked closely with [Job title] to solve problems and handle customer concerns.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Audited team performance and compliance with [Type] and [Type] standards.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
Taco Bell - Manager/Team Member
City, STATE, 02/2003 - 07/2020
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Used [Technique] and [Skill] to effectively reduce errors by more than [Number]%.
  • Regularly exceeded [Type] goals by using [Skill] and [Skill] in all professional interactions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Handled team member cashouts, reported any discrepancies and maintained precise financial records.
  • Assisted estimated [Number] customers each [Timeframe] and remained poised and professional even in high-stress situations and when dealing with irate individuals.
  • Counted, balanced and reconciled cash and credit card payments [Timeframe] and identified gaps in proper cash-handling procedures.
  • Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
  • Removed mutilated currency from circulation.
  • Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to [Job title]s.
  • Helped store management meet standards of service and quality in daily operations.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings by [Number]% in [Timeframe].
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Responded to and resolved customer questions and concerns.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Trained and mentored new employees to maximize team performance.
  • Tracked receipts, employee hours and inventory movements.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Counted and packaged currency and coins.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Sold and cross-sold bank products to new and existing customers.
  • Greeted and served customers professionally, operated technically-advanced cash registers and sanitized cashout area after each customer.
  • Served needs of more than [Number] customers in busy [Type] environment.
Kroger - Front End Customer Service Associate
City, STATE, 10/2007 - 02/2013
  • Paid close attention to all instructions from supervisor and completed tasks on time.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
  • Utilized label application equipment to label tubes, containers and boxes.
  • Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Immediately cleaned all spills on sidewalks and floors to prevent customer and employee injury.

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Resume Overview

School Attended

  • East Mississippi Community College
  • Starkville High

Job Titles Held:

  • Team Associate
  • Manager/Team Member
  • Front End Customer Service Associate


  • Associate of Arts
  • High School Diploma

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