Team Associate resume example with 18+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Seasoned [Type] Team Member bringing [Number] years of related experience. Familiar with [Skill] and [Skill] and eager to bring knowledge to support business and customer needs. Outstanding service skills and positive attitude. Reliable [Industry] worker with solid background meeting and exceeding production demands in [Type] environments. Efficiently carries out physically-demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance. High-energy [Job Title] offering [Number] years of related experience and strong motivation to positively impact [Type] operations with good communication, organizational and multitasking abilities. Smoothly coordinates customer and team needs with minimal oversight and sound judgment. Expert with [Software] and [Software].
Skills
Proficient english
Cash Handling
Staff education and training
Complaint resolution
Education
East Mississippi Community CollegeColumbus Ms, Expected in ā āAssociate of Arts: - GPA:
Starkville High Starkville, MS, Expected in 05/2007 ā āHigh School Diploma: - GPA:
Work History
Ubs - Team Associate Santa Barbara, CA, 07/2020 - 03/2021
Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Served needs of more than [Number] customers in busy [Type] environment.
Used cash registers and POS systems to request and record customer orders and compute bills.
Efficiently processed new orders, completing [Number]+ daily transactions with remarkable accuracy.
Worked closely with [Job title] to solve problems and handle customer concerns.
Answered questions about store policies and concerns to support positive customer experiences.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Audited team performance and compliance with [Type] and [Type] standards.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Taco Bell - Manager/Team Member City, STATE, 02/2003 - 07/2020
Maintained current knowledge of store promotions and highlighted sales to customers.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Used [Technique] and [Skill] to effectively reduce errors by more than [Number]%.
Regularly exceeded [Type] goals by using [Skill] and [Skill] in all professional interactions.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Kept employees operating productively and working on task to meet business and customer needs.
Handled team member cashouts, reported any discrepancies and maintained precise financial records.
Assisted estimated [Number] customers each [Timeframe] and remained poised and professional even in high-stress situations and when dealing with irate individuals.
Counted, balanced and reconciled cash and credit card payments [Timeframe] and identified gaps in proper cash-handling procedures.
Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
Removed mutilated currency from circulation.
Bolstered understanding of banking products and services by enrolling in available training classes and seminars offered to [Job title]s.
Helped store management meet standards of service and quality in daily operations.
Audited fellow teller currency to contribute to dual-control procedures.
Enthusiastically greeted customers and offered dedicated service during entire transaction, improving bank satisfaction ratings by [Number]% in [Timeframe].
Completed store opening and closing procedures, including setting up registers and checking products.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Responded to and resolved customer questions and concerns.
Promoted products or services to each customer to consistently achieve sales targets.
Trained and mentored new employees to maximize team performance.
Tracked receipts, employee hours and inventory movements.
Maintained safe working environment by observing safety procedures, policies and regulations.
Counted and packaged currency and coins.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Sold and cross-sold bank products to new and existing customers.
Greeted and served customers professionally, operated technically-advanced cash registers and sanitized cashout area after each customer.
Served needs of more than [Number] customers in busy [Type] environment.
Kroger - Front End Customer Service Associate City, STATE, 10/2007 - 02/2013
Paid close attention to all instructions from supervisor and completed tasks on time.
Maintained work areas by cleaning and straightening for maximum productivity and safety.
Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
Utilized label application equipment to label tubes, containers and boxes.
Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
Worked together with cashiers to guarantee customer satisfaction.
Immediately cleaned all spills on sidewalks and floors to prevent customer and employee injury.
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