Results-focused Medical Sales professional with strength in self-mastery, analyzations and self-understandings . Proactive leader with strengths in communication, self-discipline, and collaboration. Proficient in leveraging communication and commitment; knowledge in promoting acquired consistency in sales. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
Ability to “take ownership of problems”
Good Problem Recognition Skills
Very Supportive finding Solutions through Analysis and Research
Trustworthy and Dependable
Excellent verbal and written communication skills
Consistency with every TASK or ASSIGNMENT
Willingness to Follow Through with obligations
Knowledgeable of Microsoft Office, including WORD, EXCEL, & POWERPOINT
Experience
Tax Examiner, - Department Of Administrative Services, State Of Ohio – Hilliard, OH,
Received incoming tax documents.
Examine incoming tax documents for discrepancies and errors.
Interpreted special codes according to Internal Revenue Service Manual, for discrepancies and errors found through investigation.
The tax documents are then returned, to the taxpayer or business for revisions by correspondences.
Medical Sales Representative, - Novo Nordisk – Asheboro, NC,
Followed-up on countless referrals face-to-face contact.
Increased value to clients through product knowledge.
Increased brand awareness by creating and executing marketing programs encompassing attending numerous multi-cultural fairs, trade shows, round-tables, and being invited to give presentations at assisted living facilities during lunch time. Show cased webinars.
Measured clients feet, to take orders to receive shoe inserts and diabetic shoes; with a line of potential clients (e.g. Navajo Indians, Hopi Indians, and Isleta Indians); waiting patiently in "a line" to receive these diabetic products.
Traveled the entire Navajo Reservation within the states of New Mexico and Arizona. In addition, traveled throughout Northern Utah to various locations to provide Diabetic products.
Increased sales and revenue growth through sales of meters, test strips, shoe inserts, and shoes for "eligible" medical recipients who have been diagnosed as having Type I and Type II Diabetes by their physicians.
Bolstered value to clients through product education.
Provided account management for 500 inquiries to receive these diabetic products; with 300 "eligible" medical recipients receiving receiving the diabetic products. In Northern Utah handled 200 inquiries to receive these diabetic products; with 145 "eligible" medical recipients receiving the diabetic products.
Technical Support Representative, - Pentair, Inc. – Oklahoma City, OK,
Identified consumer needs, clarified information and researched issues to provide alternative solutions.
Implemented basic troubleshooting and support techniques to enable speedy resolution of connectivity issues.
Tracked programs and provided services to improve consumer retention.
Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
Managed customer expectations by clarifying needs, identifying options and recommending products and services.
Explained key information regarding products and services to customers to encourage informed decision-making.
Shared detailed information regarding internet and forum options that the customers may participate in; allowing the customers to have more favorable and positive experiences with the service & subscription they were paying for.
Resolved average of 280 inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
Assisted 340+ callers per week in fast-paced environment.
Education and Training
: , Expected in 2020 - - , GPA:
Bachelor of Science: Family Studies, Expected in - Weber State University - Ogden, Utah, GPA:
400 HOURS OF STRUCTURED GROUP AND INDIVIDUAL EDUCATION, SUPERVISED CLINICAL PRACTICE IN SPIRITUAL CARE MINISTRY IN NURSING HOMES & THE VETERANS HOSPITAL
SPECIALTY: (Conversations about Grief & Suicide Prevention)
FACILITATOR/EDUCATOR FOR GROUP OF 25 INDIVIDUALS TO BECOME AWARE OF THE NEED FOR COMPLETION OF THEIR UNIVERSITY DEGREES
LONG-TERM CARE ADMINISTRATION COURSE
Dean’s Award for High Scholastic Achievement GPA 4.00
Minor in Sales
Accomplishments
Certificate of Completion In: 4 Units of Accredited Clinical Pastoral Education.
Eagle Scout Award
Additional Information
SUPERVISOR/ADVISOR FOR ORGANIZATION , OF 10 GROUPS CONSISTING OF FIVE INDIVIDUALS IN EACH GROUP; a total of 50 people.
The objective: TO LEARN HOW TO BE ACCOUNTABLE AND REACH “GOALS” TOWARDS DEVELOPING COMPASSION AND PROVIDING SERVICE TO OTHERS
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