Manager – IT Programs and Projects PROJECT & PROGRAM LEADERSHIP PROBLEM SOLVING LARGE TEAM MANAGEMENT CUSTOMER SERVICE EXCELLENCE ENTERPRISE SOLUTIONS PROCESS IMPROVEMENTS SECURITY CLEARANCE: DHS: HIGH RISK SECURITY (FIXED FEE) Profile Possess solid project management experience with the ability to create project plans, allocate resources, and facilitate solution delivery within timeline, quality, and budget parameters. Adept at team-building, problem solving, contract negotiations, risk management, customer service, and orchestrating design, engineering build, integration, and deployment of cutting-edge networks and software. Skilled at vendor management, executive relations, and leveraging appropriate project and delivery methodologies (RUP, Scrum/Agile, Kanban) to optimize outcomes. Technical acumen spans voice and data networks, IP services, SDLC, ITIL foundations, Workplace as a Service, and disaster recovery. Excel at leading, mentoring, coaching, and motivating teams in implementing solutions which advance organizational productivity, slash expenses, automate processes, and heighten customer satisfaction. Able to use proficiency in Microsoft Excel to generate detailed spreadsheets for tracking inventory, project phases, resources, and spending. Outstanding talents in team direction, contract administration, and cost control; supported Department of Homeland Security throughout four-year contract valued at $1.B+. Possess active security clearances granted by DHS, CBP, and FDIC.
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