Targeted Case Management Supervisor resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Skills
Treatment planning
Staff Management
Resourceful
Written and verbal communication
Teamwork
Self-motivated professional
Flexible & Adaptable
Work History
01/2017 to CurrentTargeted Case Management SupervisorHenry County, Georgia | Mcdonough, GA,
Population served: Mentally ill, Autistic, dual diagnosis, poverty level clients.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs
Participated in professional growth programs to support special education improvement efforts
Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
Evaluated treatment plans against individual goals and healthcare standards
Partnered with physicians, social workers, activity therapists, nutritionists and other case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
Consulted with clinicians to devise and manage ongoing care plans for at-risk patients
Liaised with teachers to develop Individualized Education Programs to provide quality education for students with disabilities
Managed support services and fostered communication among social workers, therapists, and clients
Managed caseload of 27 clients to provide comprehensive, community-based care
Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately
Collaborated with external agencies to meet educational and transitional needs of students
Improved staff performance by recreating disciplinary procedures commensurate with level of infraction
Helped clients receive appropriate, high-quality care with reasonable results
Developed positive relationships with parents to foster communication and encourage involvement for student growth
01/2011 to 01/2020Mental Health SpecialistMenzies Aviation | Sabina, OH,
Provided inmates with recommendations to community resources once released
Maintained caseload of 75+ mentally ill inmates and assessed other inmates as needed.
Communicated with clients to develop social and psychiatric observations
Documented client progress in confidential files
Monitored inmates and assessed suicide risks
Displayed sensitivity to cultural and linguistic needs of inmates and families served
Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion
Observed and monitored inmate behavior and responses to treatment
Consulted with other staff members regarding treatment plans as deemed appropriate by team leader
Managed a caseload of inmates with substance dependence and co-occurring Axis I and Axis II disorders
Completing mental health assessments.
De-escalation of suicidal or irate inmates.
Attend crisis calls when an inmate received upsetting news.
Reviewing mental health histories.
Providing recommendations for custody staff in regards to housing
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