Target Team LeaderAug 2013 to Current
Kodak AlarisManage revenue, share and contribution for a portfolio of products and services sold to Target Corporation representing $40M in sales annually. Responsibilities include: managing account team, strategic planning, account promotional initiatives and budgeting and contract negotiations.
Senior Client Services ManagerMar 2008 to Aug 2013
Eastman KodakResponsible for directing and developing specific Service and Support Strategies for Target Photo. Served as the primary point of contact between account team and retailer managing photo service in 1600+ stores. Responsible for 15M annual Service and Support revenue. Instrumental in managing and coordinating large scale retail equipment conversions. Responsible for planning and driving operational efficiencies to promote revenue growth.
Client Services ManagerSep 2005 to Mar 2008
Eastman KodakResponsible for developing account specific service and support strategies for multiple retailers including Wal Mart, Rite-Aid, Bartell Drug, HyVee and Shopko. Developed account specific relationships with key decision makers to drive service revenue. Managed implementation of $9 in annual capital expenditures.
Digital Account SpecialistMar 2003 to Sep 2005
Eastman Kodak Management team member responsible for driving Digital sales and earning for Target. Instrumental in selling Target Stores on digital photo printing strategy. Evaluated, determined need and implemented a digital plan allowing Target to be first to market for digital printing at retail. Focused advertising and retail selling messages to grow first year digital sales to 11% of total photofinishing sales thus exceeding initial expectation.
