Tap Supervisor resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Executive Summary
Supervisor who specializes in retail and customer service environments. Resourceful Keyholder experienced in accomplishing management-level tasks. Track record of success includes training, store opening/closing and money handling.
Core Qualifications
  • Team leadership experience
  • Accurate money handling
  • Good communication skills
  • Operations management
  • Staff development
  • Complex problem solving
Expected in 2018
MBA: Business Administration
The Citadel Military College - Charleston, SC
  • Continuing education in Business Administration.
  • Coursework in International Business, Accounting and Finance
  • Coursework in Business, Communications and Organizational Psychology
Expected in 2016
Bachelor of Arts: Political Science
University of South Carolina - Columbia, SC
  • Emphasis in American Politics and Political Theory
  • Coursework in International Business, Accounting and Finance
Professional Experience
11/2016 to Current
TAP Supervisor Mass Bay Credit Union Quincy, MA,
  • Manage team of twenty professionals.
  • Reduce and control expenses by monitoring payroll and doing schedule adjustments.
  • Serve as a Customer Sales Lead by ensuring the team exceeds daily sales goals.
  • Complete all operational tasks, including money handling, opening and closing the store, and ordering supplies.
06/2016 to 11/2016
Teller Wells Fargo City, STATE,
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Educated customers on product and service offerings.
  • Completed daily operational tasks including night deposits, shipment, and closing tasks.
  • Maintained a balanced drawer at all times.
06/2015 to 08/2016
TAP Supervisor-Selling/Sales Specialist Victoria's Secret City, STATE,
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Helped customers select products that best fit their personal needs.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Kept current on market and product trends to effectively answer customer questions.
05/2015 to 06/2015
Sales and Support Generalist Victoria's Secret City, STATE,
  • Designed displays to make the store experience interactive and engaging.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Organized and located inventory and processed incoming shipment.
  • Maintained the general upkeep of the store.
07/2013 to 04/2015
Resident Mentor (RM) University Of South Carolina City, STATE,
  • Serve as an academic, social and professional resource for 20+ residents.
  • Punctually carry out administrative duties such as completing weekly reports, duty logs and incident reports.
  • Facilitate various professional and wellness programs to enhance the sense of community within the residence hall.
  • Spontaneous and efficiently resolve a plethora of crises while on call.
Language Proficiency
  • English (Professional Proficiency)
  • Spanish (Advanced Proficiency)
  • Japanese (Elementary Proficiency)

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Resume Overview

School Attended

  • The Citadel Military College
  • University of South Carolina

Job Titles Held:

  • TAP Supervisor
  • Teller
  • TAP Supervisor-Selling/Sales Specialist
  • Sales and Support Generalist
  • Resident Mentor (RM)


  • MBA
  • Bachelor of Arts

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