Dedicated associate motivated to maintain customer satisfaction and contribute to company success. Strong organizational and sharp problem solving skills. Years of experience with inventory control and customer service.
Strong organizational skills
Energetic work attitude
Time management Detail-oriented
Initiative to work independently
Strong communication skills
08/2015 - Current
Kwik Star － Clear Lake, IowaGuest Service
Assisting customers with fuel and food purchases
Doing bathroom and coffee bar inspections every 30 minutes
Maintaining the cleanliness of the store inside and outside
Stocking all merchandise in store and coolers
Cleaning coffee, cappuccino and creamer machines every night
Preparing hot case foods and keeping track of how long food has been sitting
Checking all end dates and removing out dated products
04/2015 - Current
Sun Tan City － Mason City, IATanning Consultant
Greeting customers as they come in.
Asking non tanning questions along with tanning related questions to get to know the customers needs.
Reviewing clients accounts to make sure that I'm processing them in the right bed for the appropriate amount of time.
Sanitizing beds after ever use, washing and folding towels.
Detailing assigned rooms ever week.
As well as all opening duties, cleaning and turning on beds, washing windows, laying out rugs and counting in all cash drawers.
Closing duties sweeping and mopping floors, vacuumings all rugs, turning off and sanitizing beds, cleaning restrooms and mirrors and counting down all cash drwaers.
09/2010 - 03/2014
US Cellular － Mason City, IAService Technician
Trouble shooting customer phone problems and helping by resolving the issues in the best interest of the customer and the company.
Preforming software updates on phones and also taking phones apart to repair parts.
Keeping track of at least 90 days of paperwork on phone sent into repair center and customer issued loaner to make sure phones are being returned to the customer in a timely manner.
Helping sales staff by taking payments, greeting customers, answering phones and questions about plans, services and bills issues.
Following planograms to properly merchandise the sales floor and all window signage.
Activating and properly placing demo phones on the sales floor.
Taking various classes on new phones and the changing technology of how they work but also how to trouble shoot issues.
03/2007 - 09/2010
US Cellular － Mason City, IAInventory Coordinator
Responsible for receiving in all inventory and stocking the sales floor as well as the inventory room in an organized fashion.
Sending all non working phones (dead on arrival) and warranty products back to company warehouse.
Communicating with other stores and with corporate reps on high selling products that I need either transferred from another store or corporate to increase fulfillment quantities.
Cleaning out and resetting all returned used phones for resale.
Activating and placing all live demo phones on the sales floor.
Also kept sales staff up to date on new products coming in and products on back order.
Ordered all offices supplies and logo shirts orders for the store.
Kaplan University － Mason City, IA, United StatesAssociate of Applied Science: Business ManagementBusiness Management