Energetic, highly motivating and detail-oriented Communications Supervisor possessing excellent organizational and analytical skills. Extensive experience in 911 call-taking and dispatching.
Promoted to TAC Officer at Sardis Police Department after 2 years of employment.
Received 2 Certificates of Commendation from Hernando Police Department during time there.
Answered phone calls, both emergency and non-emergency; handled complaints; and responded to requests for information. Trained all new dispatchers on radio procedures and NCIC usage. Supervised 2 full time dispatchers and between 4 and 6 part time dispatchers. Was responsible for dispatching police for the cities of Sardis and Como, as well as the corresponding fire departments. Checked and validated all NCIC entries for both agencies.
Worked as a team member performing cashier duties, product assistance and cleaning.Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Successfully interacted with customers and retail buyers to expedite orders.Assisted customers with store and product complaints.
Answered phone calls, both emergency and non-emergency; handled complaints; and responded to requests for information. Was responsible for training new dispatcher on radio procedures and NCIC usage, and for signing off on NCIC training. Also checked and validated all NCIC entries for the agency. Was responsible for dispatching between 4 and 6 officers per shift, 3 fully staffed fire departments and 1 ambulance.
Answered phone calls, both emergency and non-emergency; handled complaints; and responded to requests for information. Entered information into NCIC, checked and modified other entries, and cleared entries. Dispatched 2-4 deputies per shift, all county volunteer fire departments, Senatobia police and fire department, and Tate County EMS.
Coursework in Anatomy and Physiology and Emergency Medicine.
Member of National Honor Society; Fellowship of Christian Athletes; Harmonics Performance Choir; Statistician for Varsity and Junior Varsity Baseball; Ad Manager for Paw Print (High School Newspaper).
Coursework in Communications, Criminal Law and Public Administration. Coursework in Sociology and Psychology. Coursework in Juvenile Justice and Deviance in Society
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