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T-Mobile Assistant Store Manager/Mobile Expert Resume Example

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T-MOBILE ASSISTANT STORE MANAGER/MOBILE EXPERT
Professional Summary

Enthusiastic Individual eager to consistently contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any job environment.

Work History
Company Name. City, StateT-Mobile Assistant Store Manager/Mobile Expert | 10/2018 - Current
  • Coordinated and delegated team tasks and monitored completion to drive efficiency while generating 70% of sales and leading by example
  • Implement 50% of daily training, job instructions and blueprints to verify completion of assigned tasks with outlined specifications
  • Handle 45% of daily calls per shift to address customer inquiries, concerns and schedule appointments through referrals and repeat business
  • Develop team communications and information for team alongside management
  • Increased customer satisfaction by resolving equipment, network and troubleshooting issues for existing and new customers
Company Name. City, StateCorporate Trainer/Account Executive | 05/2018 - 10/2018
  • Conducted evaluations and observed employee performance to identify areas of needed improvement
  • Collaborated with management to identify company training needs and modules
  • Developed 40% of engaging and entertaining presentations to maintain employee attention and improve impact of training along with fellow trainers
  • Created monitoring strategies to verify implementation of practices introduced in training
  • Prepared educational materials such as module charts, brochures and informational packets
Company Name. City, StateAppliance/Wireless and Software Sales Supervisor | 08/2016 - 02/2018
  • Managed 70% of team member's development via training, daily goals and sales performances along with all operational duties daily
  • Resolved customer problems, improved operations and provided exceptional customer service as cellphone specialists in Wireless section
  • Drove operational improvements throughout each quarter to create exceptional training tactics for team
  • Resolved conflicts and provided solutions for Home Appliances, Wireless and Software area of department to improve sales and generate revenue
Accomplishments
  • Awarded with 6 certificate plaques from MobileOneLLC (T-Mobile) for being exemplarily consistent Mobile Expert throughout the whole 2018-2019 year back to back.
  • Acquired Sufficient knowledge of Web Designing and Digital Interactive Media (DIM) and C++ programming Specialist courses.
  • Proficient with majority of Adobe Software.
  • Certified as Microsoft Office Specialist (Mac & Windows).
  • Achieved perfect score for the final capstone graduating project
  • Achieved perfect 100% score in 20-25 research paper with byproduct outcome for the RCHS dual program graduation with high school Diploma and Associates of Science at 17 years old.
  • Have received certification in many activities including Karate, Indian National Speed Roller Skater (National Medalist) , Glass Painting, Sculptor Art (State Medalist) and JV Tennis (Medalist) .
Volunteering
  • Active Volunteer for schools and temple in community program.
  • Spent 100+ hours at Kids-U Non-Profit after school program teaching kids 6-16 years old all school subjects they required assistance in.
  • Taught young girls at temple to read and write in Gujarati and Hindi Language along with Indian contemporary dance(Bollywood) during weekend.
  • Presented with one of the favorite student's volunteer certificate by Forman Elementary principle.
Professional References
  • Anwar Merani (Dept Manager) - Fry's Electronics (214) 493-7039
  • Ryan Davis (Store Manager) - T-Mobile (214) 412-5803
Skills
  • Multilingual (Gujarati, Hindi, Urdu, Punjabi & limited Spanish-work in progress)
  • Team, Time & Account management
  • MS Office
  • Problem-solving
  • Planning & Organization
  • Team building
  • Process improvement
  • Adobe Software
  • Business operations
  • Communications
  • Strategic sales knowledge
  • Strategy implementation
  • Customer service
  • Project organization
  • Operational improvement
  • Microsoft applications proficiency
Education
University of North TexasCity, StateExpected in 05/2022Bachelor of Science: Computer Science & Business Finance
Collin County Community College DistrictCity, StateSome College (No Degree): Computer Science & Programming
Richland Collegiate High SchoolCity, State05/2016Associate of Science: Computer Science And Programming
  • Graduated with High School Diploma and Associates of Science as Dual program student.
  • Member of National Society of Collegiate Scholars (NSCS)
  • Member of Student Government Association (SGA)
  • Member of Women in Math and Science organization
  • Member of Intramural Sports Program
  • Member of Phi Theta Kappa
  • Graduated with 3.2+ GPA
  • Awarded Medal for Exemplary 100+ RCHS Mentor Service Hours along with community service hours.
  • Vice-President of LEAD(Leadership, Education and Awareness to Disability) program
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Resume Overview

School Attended

  • University of North Texas
  • Collin County Community College District
  • Richland Collegiate High School

Job Titles Held:

  • T-Mobile Assistant Store Manager/Mobile Expert
  • Corporate Trainer/Account Executive
  • Appliance/Wireless and Software Sales Supervisor

Degrees

  • Bachelor of Science : Computer Science & Business Finance
    Some College (No Degree) : Computer Science & Programming
    Associate of Science : Computer Science And Programming

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