LiveCareer-Resume

system administrator resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Driven Systems Administrator with 10 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Skills
  • Effective Communication
  • Customer Satisfaction
  • Non-Conformance Processes
  • Project Coordination
  • Risk Mitigation
  • Corrective Actions
  • System Upgrades
  • Hardware Provision Management
  • Software Change Management
  • Specification Understanding
  • File System Administration
  • Root Cause Analysis
  • Server Improvements
  • Hardware Expertise
  • Training and Development
  • Technical Support
  • Documentation Management
  • Server Maintenance
  • Offboarding and Onboarding
  • Infrastructure Updates
  • Servers Expertise
  • SAP
  • Programming
  • Virtualization
  • Network Migration
  • Quality Assurance
  • CompTIA Security+ Certification
  • New Technology Integration
  • Cloud Management
  • Set Up Applications
  • Virtual Machine Operation
  • Six Sigma
  • Technical Education
  • Device Configuration
  • Diagnosing Issues
  • Network Firewall Management
  • Server Event Logging
  • Hardware and Software Installation
  • Web Security
  • Defect Detection and Resolution
  • Install Hardware
  • Customer Interaction
  • Technical Documentation
  • Permissions and Access Control
  • Defect Identification
  • Update Configurations
  • Citrix XenApp
  • Novell NetWare
  • Technical Analysis
  • Technical Writing
  • Group Policy
  • Active Directory
  • Ecryption
  • Azure
  • Machine Imaging
  • Share Point
  • Workstation Maintenance
  • IP Addressing and Subnetting
  • VoIP Systems
  • Write Reports
  • SCCM Administration
  • Microsoft/Microsoft Servers
  • PowerShell
  • SQL
  • Power BI
Work History
System Administrator, 05/2023 to Current
Capitol Broadcasting CompanyDurham, NC,
    • Designed proactive preventive maintenance schedules to prevent unnecessary downtime and hardware faults.
    • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
    • Established network specifications and analyzed workflow, access, information and security requirements.
    • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
    • Managed onboarding and offboarding of employees.
    • Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
    • Performed software installations and upgrades to UNIX or Windows operating systems.
    • Tested software remotely and onsite for server sets to maintain operational readiness.
    • Configured and tested Windows Server operating systems with roles features.
    • Conducted routine and emergency maintenance of assigned data center equipment.
    • Implemented internet and intranet applications on multiple platforms.
    • Created nightly jobs for database backups.
    • Provisioned new software and hardware for use, following established security policies.
    • Completed reports detailing network and systems performance and downtime issues.
    • Integrated and updated software products to boost system compatibility.
Network Administrator, 03/2023 to 05/2023
City Of Cedar ParkCedar Park, TX,
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Identified and immediately resolved issues with network devices.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Implemented network security measures to minimize data loss.
  • Backed up company data to distributed storage centers to avoid massive data loss.
  • Managed computer operation scheduling, backup, storage and retrieval functions.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Diagnosed and resolved hardware and software issues.
  • Installed and configured network printers and other peripheral devices.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Performed network security design and integration duties.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Implemented and maintained virtual private networks.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Diagnosed and executed resolution for network and server issues.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Identified and resolved network congestion issues and bottlenecks.
  • Managed data backups and disaster recovery operations to comply with business continuity initiatives.
  • Monitored system performance and responded to alerts.
  • Supported project planning team to promptly address hardware and software problems and network emergencies.
  • Verified continuity of computer and telephone system services for users..
  • Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
  • Introduced management tools to create and manage virtual server computing environment.
System/Network Administrator, 02/2000 to 03/2022
DecypherJacksonville, FL,
  • Performed and adhered to change management requirements.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Identified and immediately resolved issues with network devices.
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Monitored system performance and responded to alerts.
  • Managed computer operation scheduling, backup, storage and retrieval functions.
  • Backed up company data to distributed storage centers to avoid massive data loss.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Implemented and maintained virtual private networks.
  • Installed and configured network printers and other peripheral devices.
  • Performed network security design and integration duties.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Diagnosed and executed resolution for network and server issues.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Identified and resolved network congestion issues and bottlenecks.
  • Diagnosed and resolved hardware and software issues.
  • Resolved issues and escalated problems with knowledgeable support and quality service.
  • Maintained flexible schedule and responded to after-hours and weekend emergencies.
  • Authored documentation for system configuration and troubleshooting.
  • Implemented network security measures to minimize data loss.
  • Supported project planning team to promptly address hardware and software problems and network emergencies.
  • Managed data backups and disaster recovery operations to comply with business continuity initiatives.
  • Recommended development of plans for systems development and operations.
Education
Bachelor of Science: Computer Science, Expected in 05/2021 to ECPI University - Virginia Beach, VA
GPA:



  • Relevant Coursework: Network Technology & Cloud Computing
  • 3.5 GPA
Bachelor of Science: Software Development, Expected in 12/2017 to ECPI University - Virginia Beach,
GPA:
Certifications
  • CCIE - Cisco Certified Internetwork Expert
  • CCNA
  • CompTia A+
  • Network +
  • AWS
  • Google IT Support Professional Certificate
  • Microsoft 365 Fundamentals
  • Microsoft Technology Associate
  • Cisco Certified Technician
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Resume Overview

School Attended

  • ECPI University
  • ECPI University

Job Titles Held:

  • System Administrator
  • Network Administrator
  • System/Network Administrator

Degrees

  • Bachelor of Science
  • Bachelor of Science

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