Microsoft Certified Professional with over eighteen years of extensive technical experience in the IT field, emphasizing LAN administration and Network support. Background includes installing, configuring, troubleshooting and administering Windows NT/2000/2003/2008/2012 and Novell Netware 3.12/4.20/5.0/6.0/6.5 operating systems. Proficiency in Windows-based environments, Internet, and MS Office applications. Strong working knowledge of Networking and Telecommunications products and services. Proven record of success in reducing down time and project time, increasing controls and, eliminating errors.
Microsoft Windows NT/2000/2003/2008/2012 Active directory installation and maintenance
Windows NT/2000/2003/2008/2012: systems installation, upgrade, maintenance and administration
MS Exchange 5.0/5.5/2003/2007/2010 installation, maintenance
Creation/maintenance of Active Directory Group Policy Objects (GPO)
Windows Active Directory maintenance and reporting with Windows Powershell 2.0
Installation, configuration and maintenance of Dell/HP-Compaq rack mount and stand alone servers
Data Center operations
Installation and configuration of HP storage devices
DNS, DHCP, WINS configuration and maintenance
Hardware/Software diagnosis and troubleshooting
Network Planning and integration
Workstation OS installation and support: Windows 95/98/XP/7/8 (desktop and laptop)
Implementation, configuration, distribution and maintenance of domain-wide anti-virus server(s)/software
Desktop hardware/software installation and maintenance
Laptop (PC and Mac) hardware/software installation, configuration and maintenance
HIPAA network security compliance/administration
E-mail encryption via Proofpoint Enterprise modules
Network backup and disaster recovery planning
Remote domain administration/monitoring via CA Unicenter, Novell Zenworks, Spiceworks, Solarwinds
Remote software distribution via Microsoft SMS/SCCM, Novell Zenworks, Kaseya
MS Internet Information Service (IIS) installation and configuration
Installation, configuration and maintenance of database server software (MS SQL 6.5/7.0/2000/2005/2008 and Oracle 8.0/10.0) Microsoft Exchange 5.5/2000/2003/2010, Novell GroupWise 6.5/7.0, Microsoft Office Professional 97/2000/2003/2007/2010, Microsoft Visio, Microsoft SQL 6.5/7.0/2000/2008, PCAnyWhere, Hyena, ArcserveIT 6.5, CA Brightstor, Symantec Enterprise Endpoint Protection,, Proofpoint E-mail encryption, Unicenter TNG, CA AutoSys, Microsoft Project , Microsoft Lync, Microsoft Sharepoint;
Hardware: HP/Compaq, Gateway, Dell and DEC servers; Cisco and BayNetworks routers, switches and hubs; Ethernet, Token Ring and FDDI network interface controllers; Category 5 cabling; fiber optic cabling; HP, Lexmark and Xerox network printers; Cisco router/switches/firewalls
Server Operating Systems: MS Windows NT 4.0/2000/2003/2008/2012; Unix; Linux; Novell Netware 3.12/4.20/6.0/6.5
Bring Your Own Device' (BYOD) configuration and access
Internet content filtering via Websense Enterprise devices
Integration of Aruba Wireless devices into the Microsoft Active Directory domain
System management employing MS SMS/CA Unicenter/Novell ZenApps/Kaseya
Server virtualization employing VMWare ESXi 4.0/5.0, VSphere, VCenter
Citrix XenApps installation and configuration
Citrix XenDesktop configuration/maintenance
Network backup employing EMC Avamar and tape library devices
Network printer/scanner/fax installation, configuration and maintenance
Consolidated EdisonBrooklyn, New YorkSystem Administrator (Contractor)
Primary LAN/System Administrator of Con Edison's Brooklyn-Queens and Staten Island Control Centers Member of the corporate implementation team responsible for the upgrade of 14,000+ desktop and laptop computers to Windows 7.
End user support Desktop hardware troubleshooting, maintenance and repair.
Desktop application troubleshooting, maintenance and upgrades.
Maintenance and repair of designated desktop and laptop computers.
Monitoring and maintenance of designated Windows 2003/2008 servers.
Monitoring and verification of application and security patches (via Microsoft SCCM) to designated desktop and laptop computers.
Installation, maintenance and configuration of network printers, plotters and print queues.
Installation and support of Microsoft Office products.
Monitoring and maintenance of HP tape based backup system.
Maintenance and repair of network printers.
SaaS (via Citrix XenDesktop) support on Windows 7 workstations.
SoftNet/NetAppNew York, New YorkConsultant
On call field service technician for manufacturer/distributor of network storage devices at JPMorgan Chase facilities.
Provided on-sight support (weekends) for storage area networks and networked attached storage devices produced by NetApp Inc.
The Brookdale University Hospital and Medical CenterBrooklyn, NYSystem Administrator/ Server Administrator
Designed and implemented network security upgrade of the Medical Center's LAN to make systems compliant with federal and state regulations (HIPPA) and to increase network security.
Planned and implemented two (2) major infrastructure upgrades/mergers: a.
LAN upgrade to Windows Active Directory; b.
MS Exchange upgrades (from 5.5 to 2003/2007) Assisted Help Desk personnel with hardware and software problems.
Administration and maintenance of Internet content filtering devices.
Configure and maintained Windows NT/2000/2003/2008/2012 and Novell Netware 4.20/6.0 servers for all Medical Center departments.
Perform regular backup, maintenance, and archival of user data.
Prepare presentation plans and materials.
Perform software and hardware upgrades.
Installed and configured MS Exchange Mail Servers.
Administration of a 2000+ user e-mail system (MS Exchange 5.5/2003/2007/2010).
Performed hardware Y2K compatibility tests and upgrades.
Develop schedules, resource allocation plans, and system test plans.
Introduction of virtualization technology (VMWare ESXi 4/5) into existing network infrastructure.
Introduction of NAS and SAN technologies into existing network infrastructure.
Administer Microsoft Windows Servers, Microsoft Workstation and network devices for 3400+ users.
Merit Behavioral CareNew York, NYSystem Administrator
Oversaw setup of servers and desktop workstations.
Maintained trouble-ticket system to record and track user calls and e-mails Directed electrician to install network cabling to industry standards during renovation project Domain Administration Participated in LAN conversion (from Netware 3.12 to Windows NT) Performed routine maintenance on all types of computer equipment and printers.
Assisted management and other company employees in solving computer related problems.
Installed and tested new upgrade software releases as requested.
Assisted with special projects such as network cabling.
Assisted users and, gave training in installed systems and programs.
Reviewed technology infrastructure for management consultant group, proposing enhancements, managing implementation projects, and assessing results.
Empire Blue Cross Blue ShieldNew York, NYData Analyst
Provided day-to-day technology support for desktop applications.
Performed routine maintenance and user file backups.
Worked as an in-house consultant researching alternate approaches to existing software and hardware.
Monitored network systems and notified appropriate technical support personnel of system problems.
The City University of New York, CUNYNew York, NYB.A: Computer ScienceComputer Science
Microsoft Certified Professional (MCP) - Microsoft, January 2003
A+ Certified Professional - CompTIA, January 2003
Network+ Certified Professional - ComTIA, January 2003
A+ Certified, Active Directory, anti-virus, backup, cabling, Cisco, Cisco router, Citrix, Compaq, CA, hardware upgrades, Hardware, network systems, consultant, content, conversion, encryption, database, DEC, Dell, DHCP, diagnosis, disaster recovery planning, DNS, electrician, E-mail, Ethernet, network cabling, fax, FDDI, firewalls, Gateway, Novell GroupWise 6.5, hardware troubleshooting, Help Desk, HP, hubs, IIS, LAN, laptop computers, Linux, Mac) hardware, managing, management consultant, materials, mergers, access, Microsoft Certified Professional, MCP, MS Exchange, Microsoft Exchange 5.5/2000, MS Exchange 5.5/2003, MS Exchange 5.0/5.5, Mail, Microsoft Office Professional, Microsoft Office products, 97, Microsoft Project, Microsoft SQL 6.5/7.0, MS SQL 6.5/7.0, Microsoft Visio, Windows 7, Microsoft Windows, Windows, 2000, Windows 95, 98, Microsoft Windows NT, Windows NT, MS Windows NT 4.0, NAS, networked attached storage, Enterprise, network printers, network security, network security, Network, networks, Novell, Novell Netware 4.20, Novell Netware 3.12, Netware 3.12, Operating Systems, OS, Oracle 8.0, PCAnyWhere, personnel, plotters, printer, printers, QuickBooks, reporting, researching, routers, SAN, scanner, Servers, MS SMS, Microsoft SMS, software installation, switches, Symantec, System Administrator, technical support, user support, technician, Telecommunications, Token Ring, troubleshooting, Unix, upgrades, upgrade, Y2K, Zenworks