Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Systems Analyst with an analytical mindset and natural problem solving abilities. Customer-focused with excellent communication skills to gather requirements, perform business analysis, and deliver cutting-edge solutions. Seeking a role that incorporates technical and leadership skill sets to drive business productivity and performance.
  • Unix Administration SCSA Certification
  • Emphasis in Oracle Database
  • Systems Administration (MCSE) Certification
  •  Perl Scripting
  • Certificate in ITIL Emphasis in
  • Emhasis in Release and Deployment
  • ManagementCertificate in (BrainBench) Excel
Led change management initiatives to improve productivity and workflow by [number]%.
Awarded with the [name of award] for excellence in [example].
06/2007 to 08/2009
System Administrator 22Nd Century Technologies San Bernardino, CA,
  • Installation and configuration of sparc/x86 based servers.
  • Package and patch installations.
  • Monitor System Performance Parameters using iostat, vmstat.
  • Monitor system processes & networks statistics using netstat.
  • Performance Monitoring & Reporting.
  • Implementation of quotas for file system specific and user specific.
  • Backup and Restoration Process using tar and ufsdump command.
  • Windows: - Installation and configuration of servers including base lining the servers.
  • Software deployment using Tivoli tool.
  • Configuration of network Printers and creating queues to assign permission to users.
  • Creating backup with different Backup Strategies.
  • Supporting and coordinating with onsite support for remote issues and escalating to upper level.
  • Creation of deletion of User id (NBK ID, NBE ID) in active directory.
08/2010 to Current
Technical Lead Apex Systems Culver City, CA,
  • 7+ years of experience in IT Infrastructure Management, Networking, Systems Administration, Application Release Management & Testing with technical expertise in the implementation, operation and support functions in the Banking and Financial Domain.
  • Presently associated with Cognizant Technology Solutions US Corp as Technical Lead.
  • Comprehensive understanding of UNIX concepts, managing and set-up of test environment.
  • Hands on knowledge about ITIL V3 and Six sigma Yellow belt implementations.
  • Proven expertise in: Rendering support to administration, installation, testing, and support of client/server hardware, software, peripherals, and networked systems for Solaris, Linux, Windows NT/2003 Server.
  • Managing and co-coordinating Testing Projects - Business, integration and regression Testing of Unix Platform/Middleware /Business Application.
  • Guiding, motivating and implementing Automation.
  • An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.
Task Manager , ,
  • With Self extraction mode developed a Task Manager tool to monitor, log and generate KPI reports for the team using Perl CGI module.
  • Duration 3 Months CFC Migration: Worked as a core member for CFC Migration project which involves network and domain migration for 1000+ systems impacting about 1700 users.
  • Duration: 3 Months Above and Beyond Awarded as Associate of the Month for January 2011 Awarded with Innovator in the Month of September 2013.
Expected in 2005
: Computer Science
pt Ravishankar Shukla University - Raipur, Chhattisgarh
Expected in
B.Sc: Computer science
Pt. Ravishanker University M.P. Board - ,
GPA: Raipur in 2005 with 59%. Bhopal in 2001 with 55%.
Computer science Raipur in 2005 with 59%. Bhopal in 2001 with 55%. Board, Bhopal in 1999 with 62%.
Professional Affiliations
Sun Certified System Administrator for Solaris 10 (CX-310-200) Sun ID: SUN604503 *Sun Certified System Administrator for Solaris 10 (CX-310-202) Sun ID: SUN604503
4/A, Street 16, Sector-7 Bhilai Nagar, Dist- Durg, Chhattisgarh, India Pin-490006
active directory, agile, Application development, Automation, Backup, Banking, client/server, hardware, document management, Engineer, Financial, HTTP, IBM, web sphere, IIS, Informatica, Insurance, ITIL, Java, Linux, Managing, Windows, Windows NT, Middleware, Migration, communicator, network Printers, network, Networking, networks, Oracle, Oracle DB, peripherals, Perl CGI, policies, processes, QA, relationship management, Rendering, Reporting, scheduling, servers, Six sigma, Solaris, statistics, sparc, Systems Administration, Tivoli, UNIX, validation, WebSphere, x86
Additional Information
  • Personal Details Name : Jessica Claire Date of birth : 21th Sep 1984 Sex : Male Nationality : Indian Communication Address : 2902, W Sweetwater Ave Unit-1007 Covington Park Apartment Phoenix Arizona 85029 Permanent address : Quarter No.: 4/A, Street 16, Sector-7 Bhilai Nagar, Dist- Durg, Chhattisgarh, India Pin-490006

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  • Pt. Ravishanker University M.P. Board

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  • Technical Lead
  • Task Manager


  • B.Sc

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