SYSTEM ADMINISTRATOR Resume Example
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SYSTEM ADMINISTRATOR
Professional Summary
Insightful Information Technology Professional with 10 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Highly adept in request for proposal development, technology needs assessments and staff training.
Skills
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Work History
SYSTEM ADMINISTRATORApr 2014 - Current
Accelerate, IncIndianapolis , IN
Accelerate, IncIndianapolis , IN
- Administer technical leadership and complex project management for multidisciplinary teams, consistently driving high-quality systems development and support by strategically recruiting, training, and mentoring personnel
- Served as subject matter expert for IT infrastructure providing technical leadership to data centers, disaster recovery sites, physical/virtual servers, storage/backup, and server operating systems
- Coordinated with vendors, clients, and other department heads about new IT projects/systems and updating existing systems.
- Mentoring/training new staff including desktop technicians to infrastructure from policies and procedures to technical best practices.
- Works actively with end users to develop solutions to problems to help increase efficiency and productivity.
- Collaborate across multiple platforms to include architects, legal, human resources, and engineers to generate purpose-built concepts.
- Maintain operational and systems integrity directing complete scope of crisis management to include business recovery & resumption, contingency planning, and disaster recovery while ensuring procedural and regulatory compliance.
- Analyzed and assessed existing technologies innovating modifications and upgrades increasing efficiency and improving productivity.
- Monitored and analyzed IT systems facilitating continual process improvements.
- Configured, tested and maintained hospital network equipment to achieve optime uptime.
- Optimized system security and performance with proactive changes such as [Type] and [Type].
- Planned and implemented [Type] upgrades to system hardware and software, resulting in [Result].
- Introduced [Software] infrastructure and management tools to create and manage virtual server computing environment.
- Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
- Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth.
- Interviewed, hired, trained and mentored staff by coaching daily, leading performance reviews and offering constructive feedback.
- Communicated regularly with customers concerning data exchange and technology integration.
- Coordinated [Type] projects, including defining scope, managing milestones and maintaining strong relationships with all stakeholders.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Developed and initiated projects, including managing costs, schedule and performance.
- Developed implementation methodologies to rein in project costs while meeting key milestones.
ENTERPRISE SR TECH, HIGH COMPLEXITY VIRTUALIZATIONJul 2013 - Mar 2014
Four Seasons Hotels IncNew Orleans , LA
Four Seasons Hotels IncNew Orleans , LA
- Answer user inquiries regarding virtualization software or hardware operation to resolve problems
- Enter commands and observe system functioning to verify correct operations and detect errors
- Install or perform repairs to virtualization software, or peripheral equipment, following design or installation specifications
- Develop training materials and procedures, or train users in the proper use of hardware or software
- Prepare evaluations of software or hardware, and recommend improvements or upgrades
- Read technical manuals, or attend training and seminars to maintain knowledge of hardware and software
ASSISTANT IT MANAGER Oct 2008 - Feb 2013
City National Bank & TrustCity , STATE
City National Bank & TrustCity , STATE
- Review project plans to plan and coordinate project activity
- Manage backup, security and user help systems
- Develop and interpret organizational goals, policies, and procedures
- Develop computer information resources, providing for data security and control, strategic computing, and disaster recovery
- Consult with users, management, vendors, and technicians to assess computing needs and system requirements
- Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems
- Recruit, hire, train and supervise staff, or participate in staffing decisions
- Review and approve all systems charts and programs prior to their implementation
- Direct daily operations of the department, analyzing workflow, establishing priorities, developing standards and setting deadlines
- Evaluate the organization's technology use and needs and recommend improvements, such as hardware and software upgrades
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Recruited and trained new members of service team.
- Monitored participant workflow and behaviors throughout training process.
Education
Associate of Science: Management Info SystemsMay 2017
Cameron UniversityCity, State
Cameron UniversityCity, State
Certifications
- VMware Certified Professional – Desktop and Mobility
- VMware Certified Professional 5 – Data Center Virtualization
- VMware Certified Associate – Data Center Virtualization
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Resume Overview
School Attended
- Cameron University
Job Titles Held:
- SYSTEM ADMINISTRATOR
- ENTERPRISE SR TECH, HIGH COMPLEXITY VIRTUALIZATION
- ASSISTANT IT MANAGER
Degrees
- Associate of Science : Management Info Systems May 2017
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