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System Administrator Resume Example

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SYSTEM ADMINISTRATOR
Summary

Talented Network Systems Manager seeking to offer 14 years of related experience and pursue new professional challenges. Focused, proactive and attentive to changing company, customer and project demands. Well-coordinated in keeping teams motivated and on-task to meet aggressive deadlines.

Experience
03/2006 - 11/2010Caldwell Medical Center - System AdministratorPrinceton, Kentucky
  • Integrated cutting-edge infrastructure tools to migrate network operations to virtual server computing environment.
  • Spearheaded server infrastructure development, quality control, staging and production operations.
  • Increased system security and performance with proactive changes.
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions.
  • Provided local and remote IT support for hardware and software to company personnel.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Facilitated system migration projects during off-hours to avoid outages and network bottlenecks.
  • The environment consisted of: Server 2008 R2, Cisco ASA, Cisco switching and routing, Unitrends backup solution and several systems related to Healthcare.
11/2010 - 02/2016United Southern Bank - Information Technology OfficerHopkinsville, Kentucky
  • Developed the IT program, IS program, and refreshed the BCP to adhere to the FFIEC guidelines.
  • Reviewed network policies and infrastructure to evaluate sub-optimal areas and develop solutions.
  • Streamlined established processes by implementing client and employee feedback.
  • Configured all hardware devices and software settings to optimize network performance.
  • Troubleshot and resolved issues with peripheral devices such as printers and copiers for end users.
  • Imaged OS and software deployments throughout system and addressed any implementation concerns.
  • Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operations.
  • Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume skyrocketed.
  • The environment consisted of: VMware (HA cluster), Exchange 2010, Server 2008 R2, Sonicwall firewall, Alienvault SIEM, Cisco switching and routing, Veeam, Netapp SAN along with several systems specific to banking.
02/2016 - 01/2017Fortera Credit Union - Senior Systems AnalystClarksville, Tennessee
  • Worked primarily with credit union and banking specific software vendors like Jack Henry Episys core, Synergy, Synapsys, and Cardwizard.
  • Assisted Fortera in implementing policies and procedures required by the FFIEC guidelines.
  • Enhanced the documentation of our network, started an IT steering committee, and an incident response program.
  • Coordinated installation of updated computer programs and systems.
  • Offered decision-makers ROI and cost-benefit projections to guide project development and implementation.
  • Troubleshot and resolved problems with programs and systems.
01/2017 - CurrentFortera Credit Union - Systems Network ManagerClarksville, Tennessee
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Produced status reports for customers and senior management.
  • Diminished overall costs by $46,000 through auditing analog phone lines and legacy network connectivity.
  • Met project specifications by analyzing and recommending appropriate software solutions.
  • Managed network-related projects from concept to implementation.
  • Installed and integrated new server hardware and applications.
  • Planned and executed the selection, installation, configuration and testing of equipment.
  • Prepared users by designing and conducting training programs.
  • Provided mentoring, training and leadership for all IT department members.
  • Recruited and developed new IT department team members.
  • Supervised implementation project designed to improve system productivity.
  • Created presentations detailing actionable technical improvements to maximize resources.
  • Reviewed and evaluated outsourcing proposals to and provided cost/benefit analysis.
  • Managed an IT department with three techs. The server environment is virtualized using VMware, and most of the workstations are virtualized using Citrix. Systems implemented include: Cisco routers, HP switches, Palo Alto firewall, Office 365, Microsoft SQL, hybrid exchange, Dell SecureWorks SIEM, Pure storage, Atlassian Jira helpdesk, along with several systems specific to banking and credit unions.
Skills
  • Server/network configuration
  • Change control documentation
  • Infrastructure support
  • Cybersecurity frameworks
  • SOP creation
  • Troubleshooting and analysis
  • Process optimization
  • Vendor/partner relationships
  • Continuous improvement
  • Windows Server expertise
  • Proficient in VMware
  • Proficient in Windows Servers
  • Proficient in Palo Alto Firewalls
  • Firewalls and endpoint security
  • Cisco wireless routers and switches
  • Technical infrastructure migration
  • Troubleshooting network issues
Education and Training
2009Murray State UniversityMurray, KentuckyBS: Area of Finance
2005ITT Technical InstituteNewburgh, IndianaAAS: Network Systems
Certifications
  • CCNA Routing and Switching
  • ITIL Foundations
  • Certified Banking Security Technology Pofessional
  • Certified Banking Forensics Investigator
  • Security+
  • Network+
Certificate of Completion

2014

University of South Carolina School of Business

Investment and Financial Management

2012

Wisconsin School of Banking
Bank Technology Management School
2002

Hopkinsville Community College
Cisco Academy

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Resume Overview

Companies Worked For:

  • Caldwell Medical Center
  • United Southern Bank
  • Fortera Credit Union

School Attended

  • Murray State University
  • ITT Technical Institute

Job Titles Held:

  • System Administrator
  • Information Technology Officer
  • Senior Systems Analyst
  • Systems Network Manager

Degrees

  • BS : Area of Finance
    AAS : Network Systems

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