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system administrator resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Skilled DevOps engineer with possessing experience in-depth experience in handling cloud-based technology and effectively managing configuration, deployment of infrastructure and services. Gained hands-on experience in implementing core DevOps concepts such as containerization, virtualization, version control, cloud computing & administration by using a wide variety of technologies. Adept at learning and implementing new technologies swiftly. Drives excellence in every project to deliver outstanding results.


I am looking for a team;

  • has a global platform.
  • dedicated to continuous learning and development that stays up-to-date with cloud computing.
  • developing custom software/tool on open-source app.
Skills
  • DevOps Tools: Jenkins, Docker, Kubernetes, Ansible, Terraform
  • AWS, GCP
  • Git, GitHub
  • Sophos - Untangle Firewall
  • Zendesk
  • Microsoft Server
  • Active Directory/GPO
  • PDQDeploy/Inventory
  • Linux Environments
  • Network Management and Security
  • Technical Troubleshooting
  • Performance Monitoring and Optimization
  • End-User Support
  • HTML, CSS3
  • Virtualization
Education
Expected in 06/2012 to to
Bachelor of Science: Computer Science
University of Management And Technology - Lahore, PK,
GPA:
Certifications
  • Certified DevOps Engineer, Edureka
  • HashiCorp Certified: Terraform Associate
Work History
06/2020 to Current
System Administrator Advantest America Corporation Phoenix, AZ,
  • Resolved server configuration problems, wrote scripts to ensure smooth server/reboot functioning, and assisted with various Windows-based inquiries and concerns.
  • Earned 85% satisfaction rating from end-users by providing quick and tangible solutions.
  • Utilized active directory group policies, login scripts, and system modifications to deploy system policies, settings, and software to client machines and servers installation, configuration, support, and management of Microsoft Windows desktop operating systems such as Windows XP, Windows 7, and Windows 10.
  • Led grant project to purchase $280,000 of hardware and software tools from 5 different vendors, conducted user acceptance testing to ensure that hardware/software systems satisfied needs of company as specified in functional requirements.
  • Evaluated performance of computer systems/networks and coordinated computer network access by expertly utilizing remote monitoring and management (RMM) tools.
  • Utilized PDQDeploy and inventory app to track and organize hardware, software, and configure infrastructure.
  • Successfully reduce operational costs by 17% through detecting and decommissioning unused hardware resources.
  • Created online documentation to help employees resolve day-to-day issues.
08/2014 to 04/2020
IT Specialist Avon Products, Inc. Zanesville, OH,
  • Served as primary point of contact for issues related to workstation hardware and software, troubleshooting and resolving ~30 weekly tickets via Zendesk.
  • Managed design, installation, and management of organization-wide local area network, wide area network, network segment, and internet system and achieved 99% uptime by bringing company’s network up to industry standards.
  • Installed and supported Untangle and Sophos firewalls to provide cost-effective security, improved network performance, and security by 70% through firewall and app prioritization.
  • Delivered 85% reduction in solution time by enhancing help desk ticket system.
  • Migrated 450+ users from internal email system to Google Apps, bringing all emails into cloud.
  • Presented recommendations for implementation of new systems and procedures.
  • Collaborated with software engineers to customize Student Information System into workflows via conducting User Acceptance Testing.
08/2012 to 06/2014
Computer Science Teacher Spring Education Group Winter Park, FL,
  • Trained and developed students' skills in word-processing, spreadsheet, & database programs.
  • Taught Advanced Computer Science for high school, with 90% test pass rates.
  • Integrated technology into curriculum in collaboration with other teachers.
  • Established network of windows-based computer labs to share single internet connection.

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Resume Overview

School Attended

  • University of Management And Technology

Job Titles Held:

  • System Administrator
  • IT Specialist
  • Computer Science Teacher

Degrees

  • Bachelor of Science

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