symphony team associate resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
  • Excellent customer service, communication  and organizational skills.

  • Administraive Assistant with expertise in performance management, succession planning and process improvement. Strategic planner with strong communication skills and attention to detail.

  • Result-oriented with broad experience in all areas of HR, including benefits and payroll administration.

  • Project management
  • Performance Management System administration
  • Position Management System administration 
  • HRIS Responsibilities
  • Benefits administration
  • Training programs/development
  • Records maintenance
  • Audit preparation and reporting
  • State of Michigan New Hire Reporting/EEO
  • Data management
Work History
Symphony Team Associate, 06/2013 to Current
Watermark Retirement CommunitiesMaricopa, AZ,
  • Implemented new process and procedure for Independent Contractors (1099) workers within Genesys Health System
  • Validated and tested all HR conversion data being sent to new Ascension Health legacy system.
  • Audited and reviewed benefit data and discrepancies. Communicated changes to Benefits Administrator and HR Manager.
Administrative Assistant, 01/2009 to Current
Lhc GroupNewton, NC,


  • Provide excellent customer service to internal & external customers.
  • Organizes and prioritizes specific requests for information such as employment verifications.
  • Daily schedule/calendar/travel - keeps calendar, completes business travel arrangements, arranges meetings, conferences, appointments with consideration of total work day and recognition of priorities
  • General office maintenance - orders supplies, small equipment maintenance, food service as needed; established filing system, including record keeping systems pertaining to office correspondence, committee work, policies/procedures, etc. Places and receives telephone calls and office visitors, tactfully and pleasantly refers relaying messages or responding to inquiries.
  • Maintenance of associate transactional items including but not limited to:  Personnel Actions, Corrective Actions, Tuition, Verifications of Employment, etc. 
  • Responsible for maintaining working knowledge of compensation, benefits, and employment information.
  • Perform project management functions to include scope documentation, planning, implementation, issue tracking and project reporting.
  • Maintains and expands technical knowledge base in order to serve as a resource to system users by attending training sessions, meetings and seminars, investigating and researching, and learning new system functions and features. 
  • Participates in analysis and data requests; provides information to assist auditors (internal and external) to St. Jessica’s of Michigan. 
  • Responsible for the day-to-day supervision of the systems operation to support the operational needs of the Human Resources department.
  • Responsible for coordinating various project tasks including technical, application, vendor, and when appropriate, user tasks.
Clinical Training Coordinator, 02/2013 to 05/2013
Lemaitre Vascular IncWashington, DC,
  • Analyzed departmental documents for appropriate distribution and filing.
  • Maintained and improved Job in Healthcare (Nursing Assistant) program working in conjunction with Manager, Clinical Education; Job in Healthcare instructor and students/applicants.
  • Oversaw inventory and office supply purchases.
Sales Representative , 10/2008 to 02/2009
Power Equipment CompanyDenver, CO,


  • Accurately ringing up customer's orders.
  • Assisting customer's with inquiries.
  • Filling customer's requested orders.
  • Answering phones.
  • Lifting greater than 20 lbs.
Field Service Coordinator , 11/2005 to 07/2008
Tender Loving CareCity, STATE,
  • Answered multi- line phone system with overhead paging. Relayed messages to nurses. 
  • Filed confidential patient information into appropriate places in patient's chart.
  • Discharged patient's charts from Medical Records room and filed into appropriate storing system.
  • In charge of scheduling nurses, therapists, social workers and home health aides to patients homes.
  • Audit patients discharge charts.
  • Call doctor's offices on a day to day basis regarding outstanding orders.
  • Collect the nurse's schedules and make sure they are staying within ordered frequency for that week.
  • Enter missed visits and orders into the computer and fax them out to the appropriate doctors.
  • Communicate with all disciplines upon a change in patient's condition.
High School Diploma: Academics , Expected in 2005 to Heritage High School - Saginaw, MI
Nursing: Nursing, Expected in NA to Davenport University - Saginaw, MI
Additional Information

Am a current board member of Give2GiveHope; a non-profit organization providing food, education and HOPE for a better tomorrow to the children in Honduras. Previous Mission trip experienced in June 2011.

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Resume Overview

School Attended

  • Heritage High School
  • Davenport University

Job Titles Held:

  • Symphony Team Associate
  • Administrative Assistant
  • Clinical Training Coordinator
  • Sales Representative
  • Field Service Coordinator


  • High School Diploma
  • Nursing

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