Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I am an out going team player that can also work on her own when needed. I make small goals throughout the day to ensure the over all larger goal is finished on time. I type 98n wpm. I am microsoft office trained and take a class every six months to a year to keep up to date. Again, I am certified in almost every EMR system and work great with patients, other staff and doctors. You will never see me standing or sitting still if someone needs helps and my plate is empty or manageable I am there to help in any way I can. I am currently working towards my CMA (National Certification) to further my education and work in the medical field. But will do anything ask of me. I leave what goes on at home there ad come in the doors of work ready to do my job and do it to the best of my ability. I want a career not just a job.

Skills
  • Clerical support
  • Telephone management
  • Insurance authorizations
  • Schedule oversight
  • Document preparation
  • Computer skills
  • Working collaboratively
  • Team building
  • Flexible
  • Problem resolution
  • Team management
  • Intake forms
  • Medical coding understanding
  • Copay collecting
  • Tool sterilizing
  • Assisting with procedures
  • ICD-10, CPT coding expertise
  • Checking in patients
  • Insurance pre-certifications
  • Office workflow support
  • Epic, Surginet, Canopy, Star expertise (Certified)
  • Educating patients
  • PPE use
  • Conflict resolution
  • Data management
  • Microsoft Office
Experience
Surgical Scheduler, 10/2016 - 01/2018
Capital Health Allentown, NJ,
  • Conveyed information to patients about arrival times and preoperative procedures.
  • Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
  • Routed case confirmations and made schedule updates each day.
  • Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
  • Worked with operating facilities to schedule procedures on behalf of 58 Operating Rooms between main and one day surgery.
  • Distributed treatment and procedural information to patients.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
Receptionist Administrator, 04/2015 - 03/2016
Boston Stoker Dayton, OH,
  • Displayed professional standards at reception desk to impress visitors.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Maintained office supply inventory and placed orders to meet demand.
  • Tracked and coordinated preventive maintenance and pressing repairs with outside vendors.
  • Obtained and processed payments from clients for products and services.
  • Received parcels, routed mail and opened packages for staff.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Developed reports and documents with Microsoft Office by taking dictation and transcribing meeting notes.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Monitored schedules and calendar obligations for executives.
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
  • Pleasantly responded to questions and remedied concerns quickly, resulting in 98.2% score in overall performance evaluations.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Office Manager, 04/2009 - 12/2014
Jti Interiors City, STATE,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Planned for major business changes, including system conversions and office moves.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Oversaw CRM updates and backups, report generation and troubleshooting requisition.
  • Directed and oversaw office personnel activities.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
  • Discussed performance-based objectives with department managers to determine contributory value of office programs.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Managed office inventory and placed new supply orders.
Education and Training
High School Diploma: , Expected in 06/2009
-
Ashbrook High School - Gastonia, NC
GPA:
Associate of Applied Science: Business Administration And Management, Expected in
-
Gaston College - Dallas, NC
GPA:
Associate of Applied Science: Business Administration And Management, Expected in 12/2013
-
University of Phoenix - Tempe, AZ
GPA:
Bachelor of Science: Psychology, Expected in
-
Colorado Technical University - Colorado Springs, CO
GPA:
Diploma: Certified Medical Assistant, Expected in
-
Kings College - Charlotte, NC ,
GPA:
Accomplishments

type 98 wpm

certified in all EMR

Can cross EMR to "the surgical grid that now offices can see and I can explain how to read

Up to date on all Microsoft Office and stay up to date every 6mth-1yr.

Flexible Schedule

Reliable Transportation

Still In school for Certified Medical Assistant online

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Resume Overview

School Attended

  • Ashbrook High School
  • Gaston College
  • University of Phoenix
  • Colorado Technical University
  • Kings College

Job Titles Held:

  • Surgical Scheduler
  • Receptionist Administrator
  • Office Manager

Degrees

  • High School Diploma
  • Associate of Applied Science
  • Associate of Applied Science
  • Bachelor of Science
  • Diploma

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