Surgical Scheduler Resume Example Company Name

SURGICAL SCHEDULER

Summary

I am an out going team player that can also work on her own when needed. I make small goals throughout the day to ensure the over all larger goal is finished on time. I type 98n wpm. I am microsoft office trained and take a class every six months to a year to keep up to date. Again, I am certified in almost every EMR system and work great with patients, other staff and doctors. You will never see me standing or sitting still if someone needs helps and my plate is empty or manageable I am there to help in any way I can. I am currently working towards my CMA (National Certification) to further my education and work in the medical field. But will do anything ask of me. I leave what goes on at home there ad come in the doors of work ready to do my job and do it to the best of my ability. I want a career not just a job.

Skills

Clerical support
Telephone management
Insurance authorizations
Schedule oversight
Document preparation
Computer skills
Working collaboratively
Team building
Flexible
Problem resolution
Team management
Intake forms
Medical coding understanding

Copay collecting
Tool sterilizing
Assisting with procedures
ICD-10, CPT coding expertise
Checking in patients
Insurance pre-certifications
Office workflow support
Epic, Surginet, Canopy, Star expertise (Certified)
Educating patients
PPE use
Conflict resolution
Data management
Microsoft Office

Experience

Company Name | City, StateSurgical Scheduler10/2016 - 01/2018

Conveyed information to patients about arrival times and preoperative procedures.
Checked physician orders and schedule availability to make accurate appointments for tests and surgical procedures.
Routed case confirmations and made schedule updates each day.
Used accurate procedure codes for billing purposes and to help operating teams be correctly prepared for each operation.
Worked with operating facilities to schedule procedures on behalf of 58 Operating Rooms between main and one day surgery.
Distributed treatment and procedural information to patients.
Gathered current medical information and reviewed histories to gather details for surgeons.

Company Name | City, StateReceptionist Administrator04/2015 - 03/2016

Displayed professional standards at reception desk to impress visitors.
Handled diverse needs for clients in-person, by phone or through email.
Maintained office supply inventory and placed orders to meet demand.
Tracked and coordinated preventive maintenance and pressing repairs with outside vendors.
Obtained and processed payments from clients for products and services.
Received parcels, routed mail and opened packages for staff.
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Implemented new recordkeeping and documenting systems to improve organization and traceability.
Maintained office safety by screening visitors, updating logs and issuing temporary passes.
Developed reports and documents with Microsoft Office by taking dictation and transcribing meeting notes.
Greeted customers, answered general questions and directed to appropriate locations.
Monitored schedules and calendar obligations for executives.
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
Pleasantly responded to questions and remedied concerns quickly, resulting in 98.2% score in overall performance evaluations.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.

Company Name | City, StateOffice Manager04/2009 - 12/2014

Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Planned for major business changes, including system conversions and office moves.
Managed office budget to handle all needs, including inventory, postage and vendor services.
Solicited vendor quotes to determine optimal material purchase pricing.
Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Oversaw CRM updates and backups, report generation and troubleshooting requisition.
Directed and oversaw office personnel activities.
Conferred with business leaders to evaluate needs and strategize operational improvements.
Discussed performance-based objectives with department managers to determine contributory value of office programs.
Wrote professional business correspondence to maintain strong line of communications.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Elevated customer satisfaction ratings by resolving client and case issues effectively.
Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
Managed office inventory and placed new supply orders.

Education and Training

Ashbrook High School | City, StateHigh School Diploma06/2009

Gaston College | City, StateAssociate of Applied Science in Business Administration And Management

University of Phoenix | City, StateAssociate of Applied Science in Business Administration And Management12/2013

Colorado Technical University | City, StateBachelor of Science in Psychology

Kings College | CityDiploma in Certified Medical Assistant

Accomplishments

type 98 wpm

certified in all EMR

Can cross EMR to "the surgical grid that now offices can see and I can explain how to read

Up to date on all Microsoft Office and stay up to date every 6mth-1yr.

Flexible Schedule

Reliable Transportation

Still In school for Certified Medical Assistant online

type 98 wpm

Like I said I type 98 wpm, sometimes faster and some slower. It is actually 12:30am and I am in the dark and have had no inaccurate typing as of yet.

Resume Overview

School Attended

Ashbrook High School
Gaston College
University of Phoenix
Colorado Technical University
Kings College

Job Titles Held:

Surgical Scheduler
Receptionist Administrator
Office Manager

Degrees

High School Diploma
Associate of Applied Science in Business Administration And Management
Associate of Applied Science in Business Administration And Management
Bachelor of Science in Psychology
Diploma in Certified Medical Assistant

Surgical Scheduler Resume Example

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