Supportive Housing Case Manager Resume Example Company Name

SUPPORTIVE HOUSING CASE MANAGER

Career Profile

Adaptable and dedicated with a strong background in case management and building positive rapport with a diverse range of clients. Experience serving special populations to overcome Mental Health, substance abuse, medical and housing obstacles.

Knowledge Base

Biopsychosocial assessments
Ability to maintain accurate client records
Patient -focused care

Good written communication
familiarity with homeless and dual diagnosed populations
Solution-focused counseling

Education

Associate of Arts, Liberal Arts & Sciences1999Borough of Manhattan Community College － City, State

Work Experience

Supportive Housing Case ManagerNov 2006 to Dec 2015
Company Name － City, State

Conduct consumer Interview, complete intake and assessments. Prepared weekly reports based on observations made during the visit. Adhered to documentation process and procedures in a timely and accurate manner.
Participated in case reviews with treatment professionals related to the client compliance and progress in treatment activities.
Analyzed information from interviews, medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
Referred clients for medical, mental health, housing, substance abuse treatment services and entitlements according to individual needs or court orders.
Conferred with clients to discuss their options and goals to develop ISP. Prepared psychosocial summaries, processed HRA Supportive Housing applications and successfully transitioned clients into permanent housing.
Coordinated and monitored daily living skills and activities. Provided crises intervention in acute episodes of physical or emotional distress.
Trained new staff, completed client Utilization Reviews; Audited program's charts in preparation for city and state audits.
Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources.

Per-Diem Residence CounselorMar 2006 to Nov 2006
Company Name － City, State

Visit apartments, assist residents to improve ADL, money management skills and ensure compliance with support services.
Monitored incoming and outgoing traffic. Updated daily log book.
Monitored medications corresponded with treatment providers and provided crisis intervention.
Attended meetings, trainings and performed other duties as assigned.

Residential AideOct 2003 to Jan 2006
Company Name － City, State

Assisted with ADL Skills and Managed bed assignments.
Input and update client's info in the DHS Database; updated daily logbook.
Resolved conflicts and provided crises intervention.
Monitored medications, client's behavior and conducted facility runs. Performed property searches.
Attended team meetings, assigned duties to staff and performed duties as assigned.

Nursing AssistantNov 2001 to May 2003
Company Name － City, State

dispensed medications, maintained client records, scheduled appointments, corresponded with treatment providers and pharmacies.
Attended meetings, trainings and provide crisis intervention as required.

Skills

Self starter, Strong organizational skills, detailed oriented, a quick learner with the ability to carry out detailed instructions. Knowledge of AWARDS (client based management system), PACT WEB/HRA (housing application), Ability to work independently, as a team player or under supervision.

Resume Overview

School Attended

Borough of Manhattan Community College

Job Titles Held:

Supportive Housing Case Manager
Per-Diem Residence Counselor
Residential Aide
Nursing Assistant

Degrees

Associate of Arts , Liberal Arts & Sciences 1999

Supportive Housing Case Manager Resume Example

Resume Score: 100%

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