Supportive Housing Case Manager Resume Example
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SUPPORTIVE HOUSING CASE MANAGER
Career Profile
Adaptable and dedicated with a strong background in case management and building positive rapport with a diverse range of clients. Experience serving special populations to overcome Mental Health, substance abuse, medical and housing obstacles.
Knowledge Base
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Education
Associate of Arts, Liberal Arts & Sciences1999Borough of Manhattan Community College － City, State
Work Experience
Supportive Housing Case ManagerNov 2006 to Dec 2015
Salvation Army Usa － Springfield , NY
Salvation Army Usa － Springfield , NY
- Conduct consumer Interview, complete intake and assessments. Prepared weekly reports based on observations made during the visit. Adhered to documentation process and procedures in a timely and accurate manner.
- Participated in case reviews with treatment professionals related to the client compliance and progress in treatment activities.
- Analyzed information from interviews, medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
- Referred clients for medical, mental health, housing, substance abuse treatment services and entitlements according to individual needs or court orders.
- Conferred with clients to discuss their options and goals to develop ISP. Prepared psychosocial summaries, processed HRA Supportive Housing applications and successfully transitioned clients into permanent housing.
- Coordinated and monitored daily living skills and activities. Provided crises intervention in acute episodes of physical or emotional distress.
- Trained new staff, completed client Utilization Reviews; Audited program's charts in preparation for city and state audits.
- Attended
meetings and trainings necessary for professional development and as
required by the agency or its funding sources.
Per-Diem Residence CounselorMar 2006 to Nov 2006
Common Ground － Bronx , NY
Common Ground － Bronx , NY
- Visit apartments, assist residents to improve ADL, money management skills and ensure compliance with support services.
- Monitored incoming and outgoing traffic. Updated daily log book.
- Monitored medications corresponded with treatment providers and provided crisis intervention.
- Attended meetings, trainings and performed other duties as assigned.
Residential AideOct 2003 to Jan 2006
Banner Health － Fort Collins , CO
Banner Health － Fort Collins , CO
- Assisted with ADL Skills and Managed bed assignments.
- Input and update client's info in the DHS Database; updated daily logbook.
- Resolved conflicts and provided crises intervention.
- Monitored medications, client's behavior and conducted facility runs. Performed property searches.
- Attended team meetings, assigned duties to staff and performed duties as assigned.
Nursing AssistantNov 2001 to May 2003
CIDR 105 Bed Men's Shelter － City , STATE
CIDR 105 Bed Men's Shelter － City , STATE
- dispensed medications, maintained client records, scheduled appointments, corresponded with treatment providers and pharmacies.
- Attended meetings, trainings and provide crisis intervention as required.
Skills
Self starter, Strong organizational skills, detailed oriented, a quick learner with the ability to carry out detailed instructions. Knowledge of AWARDS
(client based management system), PACT
WEB/HRA (housing application), Ability to work independently, as a team player or
under supervision.
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Resume Overview
School Attended
- Borough of Manhattan Community College
Job Titles Held:
- Supportive Housing Case Manager
- Per-Diem Residence Counselor
- Residential Aide
- Nursing Assistant
Degrees
- Associate of Arts , Liberal Arts & Sciences 1999
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