LiveCareer-Resume

supplier business manager partner exp manager resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Sales Techniques
  • Brand management
  • Issue and conflict resolution
  • Flexible
  • Planning
  • Organizational skills
  • Teambuilding
  • Systems and automation applications
Experience
09/2015 to Current Supplier Business Manager/Partner Exp Manager Everstream | York, PA,
  • Interacted with customers and vendors with utmost professionalism to solve various problems.
  • Designed detailed business plans to outline finances, goals and operations of company.
  • Directed negotiations and preparation of contracts.
  • Analyzed regional market trends to distinguish best courses of action for company.
  • Optimized revenue streams by consistently exceeding client expectations.
  • Conducted presentations using PowerPoint to provide illustrations and graphs to communicate complex business concepts.
  • Formed and sustained strategic relationships with clients.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Implemented effective customer service surveys to encourage feedback.
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
  • Oversaw sales and marketing operations while developing strategic partnerships.
10/2013 to 10/2015 Account Executive Nelson Interactive | Santa Rosa, CA,
  • Cultivated and developed customer relationships to enable sustained revenue growth.
  • Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy.
  • Acquired new business and drove revenue streams by providing cutting-edge services to clients.
  • Tracked sales and customer information and produced reports for upper management.
  • Identified lucrative leads, built relationships with new clients and upsold services, increasing business development.
  • Developed and delivered new business requisitions through business-to-business sales and trade shows.
04/2012 to 10/2013 Recruiter Equity Staffing Group | City, STATE,
  • Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
  • Brought in well-qualified, multifaced job candidates to fill open positions.
  • Contacted job applicants to inform of application status.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
  • Organized applicant drug tests and obtained results.
Education and Training
Expected in 05/1999 to to Bachelor of Science | Psychology Colorado State University, Fort Collins, CO GPA:
Accomplishments

From Partner: "You have a support rep in the Denver area that is an absolute ROCK STAR - Jessica Stulz. I have worked with several Intelisys support reps over the last few years and NONE of them, including the Denver market managers, can compete with how well this woman takes care of her agents. She will even lean on suppliers when they do not respond in a timely manner. Her continued follow-up on the smallest co-ax cable deals is unheard of in this industry.

She is TOP NOTCH and working with Intelysis is SO MUCH BETTER with Jessica as a support rep. I look forward to meeting Jessica in person sometime soon. Please make sure this message finds its way to her managers. I'm sure the other agents in Denver feel much the same way, if you ask them about her."

From Partner: "We’re currently using Telarus to sell AT&T and not having the best luck or communication. Is this something we could bring to you instead? Would we be able to work with you? Your communication and speed is so great – we’d love to go through you instead."

From Partner: "Thanks for the lightning fast response on this! Thanks for the lightning fast response on this!"

From Partner: "By the way, you are probably the most responsive person I work with - greatly appreciated!"

From Partner: "I just wanted to take a moment and let you know that Jessica is always so cheerful and is just an absolute pleasure to work with! She is so responsive and just makes my life easier all around, kudos to her!"

From Supplier: "I just spoke with Michael Stevens from NetworkOne Solutions. He let me know that you are always mentioning and pitching CloudGenix – so I just wanted to say thank you so much!"

From Supplier: "I can’t thank you enough for how professional you are, and how great you are to work with. Jose and I think the world of you and how much you make working with Intelisys so easy and enjoyable. Thank you for everything you do for us, we really appreciate it so much."

From Co-Worker: "A HUGE thank you for everything you did for me yesterday, AND this morning!!!

I snuck a peek in my inbox last night because I was curious what came in after your day ended that I would need to do this morning. But you did those quotes too!?? OMG - Seriously I am blown away right now, that was SOOOOOOOOOOO very sweet of you.

I have NEVER been at a job where I could come to my inbox and have it clean the next day. This is an absolute treat and amazing feeling! Thank you! You could never know how nice this is for me. Big hugs n kisses to you. LOL Truly thank you! 😊"

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Resume Overview

School Attended

  • Colorado State University

Job Titles Held:

  • Supplier Business Manager/Partner Exp Manager
  • Account Executive
  • Recruiter

Degrees

  • Bachelor of Science

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