Supervisory Detention And Deportation Officer resume example with 10+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Results-focused Department of Homeland Security professional with strength in Immigration procedures and employee management. Proactive leader with strengths in communication and collaboration. Proficient in leveraging tasked workload, analysis of system security data to promote company mission objective results. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

01/2017 to 04/2020
Supervisory Detention and Deportation Officer Department Of Homeland Security Skagway, AK,
  • Assigned to Broward Transitional Center (BTC), Pompano Beach, FL -a 700 hundred bed male and female detention center, as a supervisor within the Department of Homeland Security (DHS), where I supervised 24 Deportation Officers in the mission objectives of Immigration Customs Enforcement (ICE) and DHS.
  • Collaborated and managed contract security personnel at Pompano Beach, FL in charge of the health, welfare and safety of detainee population.
  • Oversaw immigration work projects, including requirements analysis, milestone management and stakeholder relations.
  • Delivered consistent and quality mentoring, training and onboarding security screening for Deportation Officers and contract security personnel.
  • Managed creation and implementation of security procedures within the facility in order to maintain proper security and control of detainees housed at the facility.
  • Analyzed and evaluated architectural structural needs to improve strategies and determine overall costs for efficiency.
  • Reviewed DHS policies and procedures to evaluate sub-optimal requirements and develop solutions.
  • Streamlined decision support reporting process by tailoring methodologies and meeting compliance requirements through implementation of Bi-weekly meeting with contract security department head staff.
  • Held Deportation Officers and staff accountable for sub-standard performance and employee misconduct.
01/2015 to 04/2017
Supervisory Detention and Deportation Officer Department Of Homeland Security South Bend, IN,
  • Assigned to the interoperability Response Center (IRC) for the Miami Field Office. Specific job duty was to support ICE Miami Field Office 24/7 response to queries from Law Enforcement Agencies. The mission objective is to support, identify and process all criminal aliens amendable for removal while in federal, state or local custody.
  • Responsible for maintaining accountability of all keys associated with the gun lockers in the IRC. All discrepancies where immediately reported to the shift supervisor for immediate resolution.
  • Responsible for conducting an inventory check of assigned firearms/weapons and ensured all radio's/desk telephones are in operational condition and fully charged.
  • Direct oversight on every shift to ensure that all officers have appropriate law enforcement equipment in their possession in the event an emergency response is required.
  • Provided supervisory guidance to new officers assigned to IRC holding them accountable for their actions and work product; provided guidance, knowledge and liaison work ensuring continued success with the IRC initiative and mission objective.
01/2010 to 01/2015
Deportation Officer Department Of Homeland Security South San Francisco, CA,
  • Assigned to the Criminal Alien Program (CAP) at the Miami Field Office, where I identify foreign born inmates in the correctional facilities throughout District (4) and identify their immigration status and deportability prior to their release from state custody.
  • Identify and investigate all foreign born subjects in state custody for alienage and deportability.
  • Ensured all immigration files are completed prior to inmates release.
  • Write up all cases in compliance with the Immigration and Nationality Act (INA).
  • Prepared reports and other documents.
  • Analyzed and disseminated intelligence information.
  • Grant or approve discretionary benefits or stay or removals.
  • Coordinated transportation of inmate pickup from jail facilities.
  • Completed of over 250 informal File Review and Post Order Custody Review work sheets recommending or denying custody of Mariel Cubans to upper management.
  • Performed traffic checkpoint operations, city patrols, transportation checks and other law enforcement duties.
  • Collaborated with law enforcement officials to provide relevant information regarding observed or suspected criminal activity.
  • Created a Standard Operation Procedures Manuel (SOP) specifically related to Mariel Cubans.
  • Provided recommendation and guidance as it relates to pregnant females and medical release cases from correctional facilities through strict consultation with the Department of Immigration Health Services (DIHS).
Education and Training
Expected in 05/2014
Bachelor of Science: Criminal Justice And Management
Union Institute & University - Miami, FL,
  • GPA - 3.924 - Summa cum laude graduate with emphasis in leadership and accountability.
Expected in 09/2008
: ICE Fugitive Operations Training Program
ICE Fugitive Operations Training Program - Charleston, SC,
  • Completed coursework in vehicle ruse stops, fourth amendment, national fugitive operations policy and procedures, use of force policy, raid house, gaining consent for entry, radio communication, firearms safety, tactical threat engagement, arrest techniques, ground defense, investigative tools, scenario based training, ICE OPLA, officer down and emergency egress drills, casework review, networking, tactical planing, surveillance training and fugitive operations lab work.
Additional Information
  • Retired United States Navy Reserves (USNR) military veteran with 20 years of honorable service - April 2006.
  • Retired Department of Homeland Security Supervisory Agent with over 25 years of service - April 2020.

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Resume Overview

School Attended

  • Union Institute & University
  • ICE Fugitive Operations Training Program

Job Titles Held:

  • Supervisory Detention and Deportation Officer
  • Supervisory Detention and Deportation Officer
  • Deportation Officer


  • Bachelor of Science

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